What are the responsibilities and job description for the Coordinator position at AltaPointe Health Systems?

Overview

AltaPointe’s Adult Residential Services are designed for consumers with serious and persistent mental illness who require social rehabilitation and community support. Combining medical, nursing and clinical services, our staff provides care and treatment for more than 200 adults in need of intensive service provision. The Adult Residential Services Program consists of group homes, which are supervised 24 hours / day when consumers are on the premises. Expected outcomes are the same for each adult group home : to prevent re-hospitalization and to maximize and maintain successful community placement. Residential care focuses on the rehabilitation and return to the community of seriously mentally ill consumers.

Responsibilities

Supervises Adult Residential Programs :

Assesses functioning of programs, identifying problems and solutions to ensure that program standards and objectives are met
Assists with the division program planning, development and implementation
Evaluates training and compliance department and implements effective solutions
Develops, implements and tracks outcome measures throughout the division
Ensures that staff provides quality services through ongoing monitoring and training for staff
Coordinates and provides census management activities ensuring unreserved vacancies are occupied in a timely manner and monitoring lengths of stay
Monitors managers for compliance, identifies problems and implements effective solutions
Takes calls from staff about emergencies or critical issues after normal work hours and on weekends
Effectively collaborates with other AltaPointe program coordinators and outside sources

Administers appropriate human resources functions :

Interviews and screens applicants and completes appropriate forms as outlined by Human Resources policies and procedures

Provides new manager / behavioral aide training in the general orientation of the facility, policies and procedures, program operations and specific skill areas

Assesses managers skill sets, identifies areas for improvement and develops individualized supervision

Is knowledgeable and applies Human Resources policies and procedures on a consistent basis

Objectively completes employee performance evaluations on supervised staff and routes to Human Resources Department on a timely basis

Adheres to AltaPointe’s policies and procedures for program staff by collaborating with Human Resources and Performance Improvement to include Corrective Actions, PI investigations and specialized re-training of staff

Provides positive and effective leadership

Ensures competence of staff

Supervision and consultation :

Seeks supervision and consultation as needed

Accepts and employs suggestions for improvement

Actively works to enhance leadership skills

Courteous and respectful attitudes towards consumers, visitors and co-workers :

Treats consumers with care, dignity and compassion

Respects consumer’s privacy and confidentiality

Is pleasant and cooperative with others

Assists consumers and visitors as needed

Personal values don’t inhibit ability to relate and care for others

Is sensitive to the consumer’s needs, expectations and individual differences

Is gentle and calm with consumers and families

Administrative and other related duties as assigned :

Actively participates in Performance Improvement activities

Actively participates in AltaPointe committees as required

Completes assigned tasks in a timely manner

Accesses appropriate community resources according to consumer needs

Follows AltaPointe policies and procedures

Maintains current license and requirements for renewals (i.e. CEU’s), if applicable, and attends regular workshops and in-services

Any other duties as assigned by supervisor or designee

Qualifications

Master’s degree in a mental health discipline with at least two years post master’s experience or Bachelor’s degree in a mental health discipline with at least five years leadership / management experience in a residential setting. Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment. Must possess a valid Alabama Driver’s License. Must have proof of current liability insurance. Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.

Knowledge of psychiatric disorders in the adult population to include best practices, treatment issues, developments and trends

Knowledge of available community resources

Knowledge of Senior Adult issues for referral purposes

Knowledge of cultural diversity

Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice

Knowledge of educational methods appropriate to adults with psychiatric disorders

Knowledge of Alabama’s Nurse Delegation Program (NDP)

Knowledge of all applicable standards (DMH, JC, Medicaid)

Knowledge of the electronic health record

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What are the responsibilities and job description for the Coordinator position at AltaPointe Health Systems?

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