High Intensity Care Coordinator

Overview

Children's Outpatient Services provides treatment for children and adolescents and their families and is intended to improve and maintain a child’s or an adolescent’s stability in the community. Treatment focuses on problem resolution, symptom reduction, stabilization and/or prevention of movement to a higher level of care. Services include individual, family and group therapy, medication evaluation and management, case management, in home intervention, case consultation and summer day treatment services. The type of treatment is highly variable and depends upon the individual’s existing symptoms and developmental level.

Responsibilities

Primary Job Functions:

Care coordination Responsibilities: 

• Completes a comprehensive home-based assessment of the consumer’s needs and strengths utilizing the CANS within 14 days of intake
• Identifies goals and plans for appropriate services based on the CANS
• Develops Individualized Service  Plan (ISP) within 30 of first face-to-face meeting
• Intensively collaborates with the treatment team members and outside sources in the delivery of care coordination
• Provides appropriate linkage to community resources
• Provides ongoing monitoring of consumers’ progress and needs as assessed in the CANS
• Advocates on behalf of the consumers to secure community resources
• Evaluates the consumer for discharge planning
• Effectively demonstrates the application of child/adolescent specific competencies

Case Load Management:

• Effectively manages caseload based on consumer needs
• Meets AltaPointe productivity standards

Supervision and Consultation:

• Seeks clinical supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance knowledge and skills

Clinical Record Keeping:

• Documents in a timely fashion per AltaPointe policy
• Documents appropriate, complete, and comprehensive CANS assessments
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, types of consumer problems, ISP goals addressed and services provided
• Documents case disposition, case closings, follow-up and referrals
• Documents legibly

Courteous and respectful attitudes towards consumers, visitors and co-workers:

• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm to consumers and families

Administrative and Other Related Duties as Assigned:

• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Follows AltaPointe policies and procedures
• Attends to required in-service training and other workshops 

Qualifications

Bachelor’s degree preferred in Social Work (BSW). Hospital Case Management and/or discharge planning experience preferred.

Must be 23 years of age or older with a valid Alabama Driver’s License and proof of current liability insurance.

Knowledge in adult specialty, outlined below, to be attained within (6) months of employment:

• Knowledge of psychiatric disorders in the adult population
• Knowledge of Intellectual and Developmental Disabilities
• Knowledge of Substance Use Disorders
• Knowledge of Housing programs
• Knowledge of VA programs
• Knowledge of area shelters
• Knowledge of Intellectual Disability placement services
• Knowledge of inpatient substance abuse services
• Basic knowledge of the nature of addiction for referral purposes
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as to non-violent crisis intervention practices
• Knowledge of community resources
• Knowledge of nursing home and assisted living facility admission requirements
• Knowledge of cultural diversity
• Knowledge of educational methods appropriate to adults with psychiatric disorders
• Knowledge of psychiatric rehabilitation principles
• Knowledge of involuntary commitment laws, procedures and court policies