What are the responsibilities and job description for the Talent Development Specialist position at AltaPointe Health?
Overview
The Talent Development Specialist in our Human Resources department is responsible for administering and facilitating work-related learning and development programs to improve individuals' skills or organizational performance. This entails designing and delivering classroom and web-based training programs as well as organizing training logistics, administration of learning management systems, and coordination of operational activities that enable the successful design and execution of learning programs and projects.
Responsibilities
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- Provide best-in-class training and education events to all employees of different abilities, job levels, and backgrounds, as well as other community organizations
- Provide training considering the differences in facilitating, teaching, and presenting; correctly interpreting and responding to learner reactions as the event unfolds; and managing disruptive learners as needed
- Design and develop training: live, instructor-led training, virtual and online education, coaching, learning tools and resources
- Provide targeted one-on-one and team performance coaching to employees
- Coordinate new hire orientation, re-certification training, and other education events utilizing strong organizational skills to establish timelines, coordinate resources, communicate to participants and revise course content to roll-out established learning programs
- Foster positive learning environments and work cooperatively with other training staff to ensure a consistent, comprehensive training program
- Prioritize and work independently with a high degree of accuracy in a fast-paced environment and collaborate with team members, supervisors/leaders, and key stakeholders
- Assist with learning content development, defining learning objectives, and researching and testing courses and presentations
- Evaluate the effectiveness of training programs and make recommendations for improvement
- Ensure the training calendars in all systems are consistently updated and accurate.
- LMS administration to track and document employee education requirements, review training records, and verify certifications and trainings are current in a timely manner
- Maintain accurate training and attendance records in learning management system and instructor lead classes for students, volunteers, contractors or others who are not employees of the organization
- Records
- Provide support related to and during external audits and surveys
- Adhere to training compliance with AltaPointe policies and procedures and all accrediting and licensing entities (i.e. Department of Mental Health, The Joint Commission, Drug Enforcement Agency, Department of Human Resources, etc.)
- Consult with vendors and IT department to problem solve and resolve issues
- Stay up to date with industry trends and best practices in healthcare training
- Maintain all appropriate certifications to conduct training and education
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Qualifications
Bachelor's degree in a related field or experience in lieu of education requirement
Strong attention to detail and accuracy as well as proven ability to work independently and on a team, and follow through with projects and meet deadlines
Strong technical skills to deliver course content using multiple delivery options and media, including mobile/multiple devices, online, classroom, and multimedia
Physical requirements to teach containment techniques will be provided in interview process
Within 6 months of employment, knowledge in education and training, outlined below, must be obtained:
- Successful completion of instructor training/certification in MindSet, CPR, First Aid for adults and children, SafeClinch, and Ukeru
- Knowledge of organization’s accreditation, managed care and regulatory compliance and training standards.
- Knowledge and familiarity with Learning Management Systems (LMS) and Human Resources Information Systems (HRIS)