Brand Representative - Altar’d State

Altar’d State - Role Overview

The Brand Representative plays a crucial role in providing a world-class shopping experience for guests while contributing to the overall success and profitability of the retail business.

Primary Responsibilities

Welcome every guest with a smile, determine their needs, assist with finding the right merchandise, and offer styling recommendations.

Achieve personal sales goals. Identify opportunities to upsell or cross-sell to enhance the guest's shopping experience and increase sales.

Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience.

Maintain product knowledge. Have a thorough understanding of the merchandise offering, including features, benefits, and pricing.

Ensure shelves and displays are stocked, organized, and visually appealing.

Keep the store clean, neat, and well-maintained to create a beautiful shopping environment.

Process transactions accurately and efficiently using a point-of-sale system.

Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts.

Adhere to company policies, procedures and guidelines, including safety protocols.

Process returns and exchanges according to company policy, always ensuring guest satisfaction.

Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business.

• Must be available to work nights & weekends