What are the responsibilities and job description for the STORE LEADER position at Altar'd State?
Who Are We?
Altar'd State is a rapidly growing women's fashion brand with more than 120 boutiques in 37 states. We offer a place of respite and a distinctive shopping experience with the latest fashion finds, the most sought-after accessories, as well as charming home decor and gifts.
Our Mission
Stand Out. For Good. At Altard State, those four words are more than just than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
What We OfferCompetitive base salary Paid Time Off, including Paid Time to VolunteerMedical, Vision and Dental Insurance OptionsGenerous associate discountPaid Maternity Leave (14 weeks, 100% paid) after 1 year of servicePaid Sabbatical Leave after 5 years of service401k with company matchAdvancement opportunities
Position OverviewThe Store Leader's goal is to make a difference in peoples lives. They will lead and direct all activities required to achieve all store goals, including best of class guest service, sales objectives, human resources management, payroll and operating expenses, loss prevention, and merchandising presentation while driving both associate and guest engagement.
PeopleAbility to recruit, select and develop associates and hold individuals accountable for performanceAbility to function as a role model, ensuring that the guest remains the top priorityAbility to organize, delegate, prioritize, meet deadlines, and follow-up on all store activitiesProven ability to respectfully challenge and motivate the teamCreate a family environment, drive volume and anticipate guest needsAchieves excellent guest service by role-modeling company service standardsAdheres to Human Resources standardsAssesses associates consistently; reviews and communicates associate performance and deliverablesProactively provides timely feedback to associates, rewarding and recognizing achievement to drive retentionHolds self and associates accountable for achievement of financial results and metric goalsManages conflict and coaches by applying companys recommended processes, standards and guidelinesEmpowers and involves associates in decision-making processesReceives feedback and fosters dialog around solutionsDevelops associates through an individualized approach by matching talent with tasks and appropriately delegating and challengingFosters team commitment through support, relationship building, and recognizing individual contributionsLeads by managing through change and adversity
ProcessDevelops business strategy and maximizes opportunities to generate additional store volumeAbility to forecast and analyze business trends and manage payroll expense in order to maximize store performanceAchieves quantifiable performance goals (net sales, DPT, UPT, payroll, shortage)Ability to control payroll expenses through effective and efficient staffingAnalyzes business reports regularly to identify problems and / or areas of opportunityDirects guest service efforts that are consistent with Altard State standards; coaches associates on guest interactions to increase transactions and capture guest opportunitiesDevelops team to accomplish stores business objectives through recruitment, selection, coaching, investment, retention and motivationEnsures attainment of sales, payroll and inventory shortage goalsUnderstands and is accountable for control of income and expense categories as relates to companys profit and loss statementsDirects merchandise presentation, restocking and recovery to maximize productivityUnderstands the Altard State culture and ensures compliance with all Altard State values, practices and operational standardsCommunicates effectively with executive team
PresentationUtilizes and manages the use of weekly reporting to track, analyze and communicate progress towards goals Demonstrates knowledge of visual standards and techniques, and ability to implement and substitute within company guidelinesUnderstands and can clearly articulate the Companys brand positioning, including the uniqueness of concept, current marketing and promotional initiatives, outreach events, in-store events and ministries Operates with the highest levels of personal integrity and business confidentialityRepresents the brand by adhering to appropriate standards of dress and groomingMaintains clean store environment
Experience & Education2 years of store management experience in retail or hospitalityBachelors Degree preferredPhysical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.
