What are the responsibilities and job description for the Front Desk Receptionist/Treatment Coordinator position at Altdent Practice Management?
Job Summary
We are seeking to grow our amazing team at the leading Pediatric Dental Practice in Chino. The right individual will possess excellent customer service skills and enjoy interacting with kids and their parents. We strive to be number one with our patients and provide excellent patient support, gentle care and a super welcoming environment and the right candidate will help us foster this culture.
This role also requires strong organizational and computer skills, attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
- Greet and assist clients and visitors in a super friendly and extremely professional manner.
- Manage incoming calls, emails, and inquiries, directing them to the appropriate personnel.
- Schedule appointments and maintain the front desk calendar.
- Perform data entry tasks accurately and efficiently.
- Maintain an organized front desk area, ensuring all materials are stocked and accessible.
- Handle clerical duties such as filing, scanning, and proofreading documents.
- Assist with billing inquiries and patient registration processes if applicable.
- Ensure confidentiality of sensitive information in accordance with company policies.
- Support office staff with various administrative tasks as needed.
Requirements
- Previous experience as a dental receptionist or in a similar front desk role is preferred.
- Strong customer support skills with a focus on providing excellent service.
- Proficient in data entry and clerical tasks with attention to detail.
- Bilingual candidates are highly desirable to assist diverse clientele.
- Excellent time management skills to prioritize tasks effectively.
- Familiarity with office equipment such as computers, printers, and telecommunication systems.
- Ability to maintain professionalism in a fast-paced environment.
- Must be punctual and dependable.
Join our team as a Front Desk Receptionist where you can make a positive impact in a child's dental development and where there is boundless room for personal development and growth in a fulfilling and fun environment!
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- No weekends
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Chino, CA 91710 (Required)
Ability to Relocate:
- Chino, CA 91710: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $23