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Intake Specialist

Altea Healthcare
Gilbert, AZ Full Time
POSTED ON 3/17/2025 CLOSED ON 4/15/2025

What are the responsibilities and job description for the Intake Specialist position at Altea Healthcare?

Job Summary :

The Revenue Cycle Intake Specialist completes accurate and timely essential tasks within the revenue cycle management department in addition to supporting other company strategies & goals. This position serves to be essential in providing outcome-based performance for the department by completing tasks effectively & efficiently. Other supportive functions may include assisting other intercompany or third-party vendors in tasks which influence positive outcomes of the revenue cycle management department. Occasional to frequent communication occurs with patients, families, contracted facility staff, insurance payers, and companies' third-party vendors which requires a high degree of customer service and professionalism.

The Intake Specialist reports to the Revenue Cycle Manager. This position supports the organization by providing focused task performance and high-level outcomes related to the revenue cycle process in accordance with Local, State, and Federal laws and regulations.

Essential Functions

  • Completes accurate & timely census management processes.
  • Completes accurate & timely patient insurance / demographic management.
  • Positively contributes to department outcomes-based performance.
  • Completes any required training and optimizes the performance of all tasks.
  • Efficiently & effectively manages time.
  • Participates in continuous process improvement to assist department and company achievement of goals.
  • Exhibits a high degree of customer service and professionalism.
  • Follows standard operating procedures.
  • Assists in other duties as assigned.

Qualifications

  • Proficient in all Microsoft Office applications as well as medical office software.
  • Experience in healthcare billing, credentialing, and / or contracting.
  • Strong interpersonal and organizational skills.
  • Excellent customer service skills.
  • The ability to work in a fast-paced multi-task environment.
  • Knowledge, Skills, and Abilities

  • Possess the ability to positively approach all department-related tasks to meet or exceed departmental goals.
  • Possesses or proactively obtains knowledge of payers, billing, and regulatory compliance required for job-related activities and performance.
  • Possess or proactively obtains considerable knowledge of revenue cycle processes required for job-related activities and performance.
  • Strong collaborative skills that foster positive performance to achieve or exceed department goals
  • Positively engages in change
  • Engages in process improvement
  • Follows policies and procedures of the company.
  • Exhibits ethics and integrity
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