What are the responsibilities and job description for the Operations Assistant - Healthcare position at Altea Healthcare ?
Candidate must live in the Orange County or surrounding areas as this role will require some on site visits to facilities.
Key Responsibilities :
New Hires / Onboarding :
Receive notifications of signed contracts, start dates, and orientation schedules for new hires. Update and maintain the onboarding tracker in SharePoint with new hire information. Order prescription pads and lab wear for onboarding providers before their start date. Coordinate computer setup with IT, ensuring the timely shipment of laptops, training binders, and name badges to new providers. Assist in completing facility credentialing packets and other onboarding documents. Facilitate travel, hotel accommodations, and luncheons for group training sessions. Facility Launch Responsibilities :
Collaborate with Directors and Implementation Manager on upcoming facility launches, ensuring smooth transitions. Send appropriate signage and standing orders to facilities before launch dates. Assist in completing credentialing packets for new locations as needed. Arrange catering and lunches for facility launches. Payroll Tracking :
Review payroll for daily rate providers to ensure compliance with clocking procedures and visit expectations. Send payroll reports for W2 / 1099 employees with available data to DOO for approval and completion prior to submission to HR. Monthly Audits and Reports :
Conduct monthly audits of the Provider Master list, checking licenses and certifications against state databases for renewals. Monthly audits of CCM consents and provider compliance Update the Facility Master list / Provider Master list for Sound ACO bi-monthly. Twice monthly review and update the SNF / LTC census on the Facility Operations Tracker. Complete audits and reports as directed by the VP of Operations, Senior Practice Manager, and Directors. Meeting Attendance and Record Keeping :
Attend monthly state and RMD meetings. Take minutes and distribute them promptly to attendees and upload to SharePoint. Maintain and update Key Resources documentation. General Duties :
Provide ongoing support to providers regarding equipment, prescription pads, and other needs. Direct inquiries to the appropriate departments or directors. Support the VP of Operations and Senior VP of Operations as required. Perform additional duties as assigned. Additional Responsibilities :
Maintain company equipment inventory, including laptops, prescription pads, and badges. Assist with development of and maintain SOPs for departments are current and reflect new processes with updated documentation. Conduct bi-monthly audits of provider licenses and certifications, sending reminders for expirations as necessary. Collaborate with IT to maintain current company email distribution lists. Qualifications
High School Diploma required : Associates degree preferred. Proficient in Microsoft Office Suite and healthcare software (e.g., EMR systems). Strong organizational skills. Excellent communication and interpersonal skills. Remote, but must be located in Washington.
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