What are the responsibilities and job description for the IT Deployment Engineer position at ALTEN Technology USA?
We’re ALTEN Technology USA, an engineering company that provides solutions for engineering, technology, and product development projects. For decades, we’ve been helping our clients develop products that are changing the world, whether that’s by shaping the future of space exploration, saving lives with medical devices that set a new standard of care, or creating the fully autonomous electric taxi of tomorrow. Our team of more than 600 people works across industries including aerospace, medical devices and life sciences, unmanned systems and robotics, automotive OEM and tier 1 suppliers, commercial vehicle, electric vehicles, rail, and more. Our offices across the US have different industry focuses and engage with our clients in different ways, ranging from working on-site at client facilities to performing product development at our delivery centers.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
ALTEN Group, our parent company, has been a leader in engineering and information technology for more than 30 years. ALTEN Group operates in 30 countries across Europe, North America, Asia, Africa and the Middle East and employs more than 36,000 people, 88% of whom are engineers. The company covers the whole development cycle and offers a choice of service levels, from technology consulting to complete project outsourcing.
When you join ALTEN Technology USA, you join a group of people passionate about collaborating to solve some of the world’s most technical engineering challenges. Our success is tied to taking care of our employees by building relationships and providing opportunities for mentorship and career growth. We offer comprehensive benefits for all full-time employees, including medical, dental, and vision insurance; a 401(k) plan with employer matching; paid time off (PTO); paid parental leave; and mentorship to help you take your career to the next level. You don’t have to take our word for it that we are a great place to work—we were named on the 2023 Top Workplaces list thanks to feedback from our proud employees.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Implement equipment traceability solutions on the customer site.
- Provide technical support (e-mail, telephone).
- Support the customer in the handling of multiple solutions by providing technical expertise.
- Analyze requests and advise the customer remotely when operating our solutions.
- Deploy on-site user solutions: support, setup and training.
- Drive software application deployment and updates
- Manage the relationship with customers and/or service providers.
- Test applications for safety, reliability, performance.
- Phone Support (Operation Support, Diagnostic Support).
- Contribute to corrective maintenance (diagnosis, error reporting and corrections follow-up).
- Ensure scalable system maintenance.
- Work alongside Business Engineers/Industrial Project Manager, providing customer business expertise.
- Support Architects/IT manager, guaranteeing the quality of the deliverables and driving transversal/product developments.
- Support R&D team, who will take care of the deliverables needed for the project (among others).
- Bachelor of Science (BS) or Master of Science (MS) degree in Information Technology.
- Knowledge of Windows Server and Linux (Ubuntu, RedHat, CentOS).
- Strong hardware technology experience
- Strong interpersonal, service, and teamwork skills are imperative.
- Technical curiosity and autonomy.
- Ability to communicate,and pedagogy.
- 1-3 years of experience in Information Technology.
- Operational in both written and oral French language
- Knowledge of collaborative work software, virtualized environments,
- Knowledge of RFID technology
- Knowledge of SAP
- Location: This assignment will begin in Grand Prairie, TX for the first 3 months. The position will shift to Columbus, MS for the next 4 months (housing and travel costs are covered for this final duration of the assignment)*.
ALTEN Technology is an Equal Opportunity Employer. Our Policy is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.
Please beware of job seeker scams and see this important notice on our careers page for more information about our recruiting process.
Salary : $60,000 - $65,000
