Demo

Sr. Systems Engineer

ALTEN
Atlanta, GA Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/1/2025
Job Description:

The Sr. Engineer will play a pivotal role in the administration of Omnissa Workspace One (AirWatch), specifically for mobile and Apple MacBook devices. This position will drive device patching compliance, ensuring that all devices are up-to-date with the latest security measures and software enhancements. In addition to compliance, the Senior Engineer will be responsible for the deployment and management of software across the platform. This includes overseeing the installation of applications, monitoring their performance, and troubleshooting issues that may arise. The successful execution of these day-to-day activities will be crucial in maintaining an efficient and secure mobile device environment.

Customer service skills are paramount, serving as the backbone of effective interactions. Excellent communications, interpersonal skills, analytical, self-starter, problem solving and documentation is crucial to success. Additional Responsibilities include:

Develop and maintain Mobile Device Management (MDM) policies on Omnissa Workspace One (AirWatch)

Serve as a software, hardware, and OS specialist to deploy, manage, track, and audit Apple MacBook / mobile devices using Omnissa Workspace One (AirWatch)

Troubleshoot, monitor and diagnose problems with Apple MacBook, mobile device hardware and software for Android and MacOS/iOS.

Document and organize operating procedures for device configurations, technical support, processes, and procedures as needed.

Quals--

Job Qualifications:

The Workspace One (AirWatch) Sr. Engineer requires at least 3 years of experience with Omnissa Workspace One (AirWatch). A minimum of 3 years of experience supporting MacOS, Android Enterprise, and iOS using Workspace One. Experience managing Workspace One infrastructure and it components at scale are required to be successful.

ACL Digital is proud to be an Equal Employment Opportunity Employer. We are committed to diversity and inclusion regardless of age, race, color, ancestry, religion or creed, sex, national origin, sexual orientation, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

To ensure a fair and transparent hiring process, we encourage you to review the following resources:

Know Your Rights

Pay Transparency Act

IER Right to Work Document

If you are an individual with a disability and need a reasonable accommodation to assist with your job search or employment application, please contact us by completing our Accommodations for Applicants form. For any other queries, send an email to applicant.Client@acldigital.com or call the ACL Digital HR Help/Accommodation at 408-755-3001.

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