What are the responsibilities and job description for the Sr Technical Writer - Remote Job at Altera Digital Health Inc. United States in position at Altera Digital Health Inc. United States?
Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Overview
An advanced position for technical writers with excellent proven writing abilities. A Senior Technical Writer produces user-friendly documentation to support Altera products. The documentation is directed at healthcare providers, patients, administrators, and practice staff.
A Senior Technical Writer has the ability to lead teams and manage projects. A Senior Technical Writer has all the skills of a Technical Writer and the ability to take on additional project management or Technical Publications technical projects. A Senior Technical Writer has the proven ability to take on more complex documentation issues and task assignments and to participate in team lead and project team lead decisions.
This person has superior editing and documentation style skills. A Senior Technical Writer works diplomatically and effectively with subject matter experts and various functional teams. This person works under the general direction of the Development Manager and may oversee other writers.
This is a remote role in the US.
Candidate may be asked to provide writing samples and perform a sample edit.
Responsibilities
- Fully understands the product delivery life cycle and monitors documentation progress within it.
- Plans, writes, and performs other development tasks for complex documentation deliverables and projects with the highest possible quality.
- Develops a wide range of guides for end users and administrators, including but not limited to feature guides, configuration guides, integration guides, interface documentation, and release notes. Applies all required standards and styles to documentation including copyrights and trademarks.
- Develops and documents application process workflows for assigned features.
- Has an intricate understanding of the features of the product(s). Understands the overall features of the product and has advanced comprehension of the application(s) to which they are assigned including the relationship to other applications.
- Uses the issue tracking system as required to organize and record documentation tasks. Monitors defect tracking for documentation defects; responds promptly to correct or reassign issues and report the outcome.
- Gathers information through various avenues such as research, interviewing, application testing, training, and product team meetings to develop accurate and complete product documentation. Facilitates documentation walkthrough meetings with solution leaders, product owners, implementation consultants, and scrum team members to gain a thorough understanding of the documentation needs.
- Participates in and / or facilitates Technical Publication team committees and task forces.
- Mentors and trains less experienced writers in technical communication skills.
- Follows best practices for documentation user experience and quality assurance and finds ways to incorporate those practices throughout the department.
- Prepares special reports and knowledge shares.
- Shows leadership skills by working as a Team Lead, project lead, or a recognized resource in a technical documentation capacity.
- Keeps the release coordinator informed of progress or is a release coordinator and manages projects to completion.
Qualifications
Academic and Professional Qualifications :
Experience :
Travel Requirements :
Working Arrangements :
Altera is an Equal Opportunity / Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at :
HR.Recruiting@AlteraHealth.com
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