What are the responsibilities and job description for the Receptionist position at Alterman, Inc.?
Alterman is one of the premiere electrical contractors in Central and South Texas providing electrical construction on many of the region’s most impressive landmarks and contemporary structures. By integrating cutting-edge technologies with core values and disciplines, Alterman has successfully met the expanding needs of commercial and industrial clients and has earned the confidence of Owners, Construction Managers, General Contractors, Architects, and Engineers. We are an EC&M Top 50 market leading electrical contractor focused on safety, quality, and customer satisfaction with a strong commitment from our employee owners to excellence throughout the organization.
Overview :
The Receptionist provides general office support and oversees front desk operations. Responsibilities include answering and directing calls, distributing mail, managing correspondence, requisitioning supplies, and supporting administrative functions. As the first point of contact for visitors, clients, and employees, the Receptionist ensures a welcoming and professional environment while assisting multiple departments as needed.
Essential Functions :
- Greets and welcomes visitors, including vendors, clients, job candidates and customers in a courteous and professional manner.
- Maintains security by following procedures, monitoring the visitor log, and issuing visitor badges as needed.
- Answers, screens, and directs incoming calls to the appropriate personnel or department, transferring a caller to a voice mailbox when the associate is unavailable.
- Provides callers with information such as company address, jobsite address, directions to the company location, company fax numbers, company website and other related information.
- Receives and distributes mail, packages, and deliveries promptly.
- Handles incoming mail by receiving, sorting, and forwarding it appropriately, while maintaining and distributing publications.
- Coordinates the pick-up and delivery of express mail services (FedEx,UPS, etc.)
- Oversees and maintain the reception area, breakrooms, and mailroom to ensure they remain clean, organized and professional in appearance.
- Assists in ordering, receiving, stocking and distribution of office supplies and breakroom supplies.
- Performs other duties as assigned. 10%
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