What are the responsibilities and job description for the Records Collection Specialist II position at Alternate Solutions Health Network?
Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.
Note: The Centers for Medicare & Medicaid Services (CMS), in collaboration with the Centers for Disease Control and Prevention (CDC), require COVID-19 vaccinations for all Medicare and Medicaid certified providers. Based on this regulation, all of our employees must be fully vaccinated or have a valid exemption.
HOW YOU'LL MAKE A DIFFERENCE:
At Alternate Solutions Health Network, we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home.
As a Records Collection Specialist II, you are will maintain patient records for all documentation required by CMS.
WHAT WE OFFER:
We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.
HOW YOU'LL WORK:
You’ll will be responsible for submitting orders to physicians based on organizational, commercial insurance and Medicare/Medicaid requirements, requesting and collecting missing or incomplete orders and obtaining appropriate signatures, as required. You will be responsible for tracking all physician orders for signature, monitoring patient workflow and following up on outstanding documents.
MAJOR AREAS OF RESPONSIBILITY:
Operations: Prioritize, organize, batch, send, and track signature for physician’s orders, for face-to-face documentation, and outstanding documents requiring signatures to keep write-offs to a minimum. Call and resubmit orders and face to face forms based on regulatory restrictions.
Record Keeping: Work significantly in electronic medical record (EMR) software and complete demographic change requests and routine visit time changes.
Customer Service: Assist clients, their families and co-workers in understanding records procedures and order tracking.
Policies: Complete and submit all required documentation within specified company requirements.
Collaboration: Collaborate with other departments and teams as needed to produce desired results.
HARD & SOFT SKILLS:
Compassionate communicator with a positive attitude.
Dedication to process improvement and excellence.
Attention to detail is critical, as is being observant and following directions.
Excellent oral and written communication skills.
Proficiency in Microsoft Excel, Word, and Outlook. Experience working with computers is required.
Problem solving and create solutions to drive to a course of action.
REQUIREMENTS:
High School Diploma or equivalent, with Associates degree or equivalent experience required.
Knowledge of medical records including HIPAA regulations, Release of Information documentation, policies, and procedures as well as compliance to these standards is desired.
Experience working with Electronic Medical Records (EMR) systems, such as Epic, Cerner, Homecare Homebase, Brightree or Kinneser/Wellsky is highly preferred.
Experience working with Document Management systems, such as Worldview, and e-fax systems is strongly desired.
Experience working with computers is required and experience with dual monitors is required.
Minimum of 1 year experience in the health care industry; Home health experience highly preferred.
Capable of all physical demands.
We’ll help you put your passion for patient care to work. Apply today!
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.
We are an Equal Opportunity Employer.
