What are the responsibilities and job description for the Client Specialist position at Alternative Funding Solutions?
Company Description
Alternative Funding Solutions is a team of industry professionals based in Manhattan, NY, with vast knowledge and experience in various financial industries. The company believes that every business deserves access to fast, flexible funding solutions to help them grow and succeed.
Role Description
This is a full-time on-site role for a Client Specialist at Alternative Funding Solutions in Manhattan, NY. The Client Specialist will be responsible for managing customer relationships, ensuring customer satisfaction, providing excellent customer service, and enhancing the overall customer experience.
Qualifications
- Interpersonal Skills and Communication proficiency
- Customer Satisfaction and Customer Service experience
- Customer Experience enhancement skills
- Ability to effectively engage and build relationships with clients
- Strong problem-solving and decision-making capabilities
- Experience in the financial industry is a plus
- Bachelor's degree in Business, Finance, Economics, or related field
