What are the responsibilities and job description for the Spa Receptionist position at Alterra Mountain Company?
Seasonal (Seasonal)
JOB TITLE : Spa Receptionist
DIVISION : Spa
REPORTS TO : Spa Supervisor
LOCATION : Solitude Mountain Spa / The Inn
CLASSIFICATION : Full or Part Time / Seasonal / Hourly
POSITION : The Spa Receptionist is responsible for initial customer interactions, including answering calls and emails, welcoming clients to the spa, scheduling appointments, and ensuring that lobby facilities are presented in a clean and professional manner.
SPECIFIC JOB REQUIREMENTS :
Excellent customer service
Professionalism
Dependable, self-motivated, and punctual
Knowledge of office equipment
Basic knowledge of computer operation
Proficient in math
Basic accounting skills
Multitasking
Ability to stand for up to 8 hours per day
Ability to perform light lifting tasks (up to 20 lbs)
Available weekends and holidays
JOB DUTIES AND RESPONSIBILITIES :
Responsible for opening the spa each morning
Responsible for ensuring treatment rooms are in order for the day's appointments
Responsible for ensuring the lobby is prepared for customers
Responsible for processing linens and towels
Tea and beverage preparation for clients
Answer incoming calls and emails
Schedule appointments and coordinating with therapists
Greet clients, sell retail and gift certificates
Take payment (cash, credit cards, package vouchers, room charges
Perks of Working Here :
Work & Play in the Mountains :
Embrace the stunning Wasatch Mountains.
Connect with fellow mountain enthusiasts.
Benefits :
Access to select Alterra Mountain Company Destinations.
Free Solitude season pass for you and eligible dependents.
Discounts on solitude lift tickets for friends and family.
Discounts on food, rentals, retail, and lessons.
Other Perks :
Comprehensive medical, dental, vision, and life insurance for eligible employees
Pro deals with outdoor brands.
Generous 401(k) plan with company match.
Free counseling service through Employee Assistance Program.
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