What are the responsibilities and job description for the Healthcare Administrator: (Mandarin Chinese Speaker) position at Altheda Medical Center?
Healthcare Administrator: Aesthetics & Wellness Coordination (Mandarin Chinese Speaker)
About Us
At Altheda Medical Center, we’re redefining healthcare delivery through our innovative, tech-driven, and patient-first approach. With multi-specialty services ranging from primary care, behavioral health, wellness, aesthetics, and occupational health, we offer high-quality, accessible care that transforms the traditional outpatient experience.
Altheda Medical Center is a premier healthcare provider specializing in aesthetics, wellness, and primary care services. We are committed to providing high-quality patient-centered care with cutting-edge medical treatments in a welcoming environment.
Job Overview
We are seeking a Healthcare Administrator: Aesthetics & Wellness Coordination who is fluent in Mandarin Chinese to help patients navigate our aesthetics and wellness services. This role requires a deep understanding of our services, procedures, patient needs, financing options, and follow-up care. The ideal candidate will serve as a bridge between the patient and the medical team, ensuring a seamless experience.
Key Responsibilities
Apply Today and take the first step toward an exciting career that goes beyond traditional medical receptionist roles!
Altheda Medical Center is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About Us
At Altheda Medical Center, we’re redefining healthcare delivery through our innovative, tech-driven, and patient-first approach. With multi-specialty services ranging from primary care, behavioral health, wellness, aesthetics, and occupational health, we offer high-quality, accessible care that transforms the traditional outpatient experience.
Altheda Medical Center is a premier healthcare provider specializing in aesthetics, wellness, and primary care services. We are committed to providing high-quality patient-centered care with cutting-edge medical treatments in a welcoming environment.
Job Overview
We are seeking a Healthcare Administrator: Aesthetics & Wellness Coordination who is fluent in Mandarin Chinese to help patients navigate our aesthetics and wellness services. This role requires a deep understanding of our services, procedures, patient needs, financing options, and follow-up care. The ideal candidate will serve as a bridge between the patient and the medical team, ensuring a seamless experience.
Key Responsibilities
- Manage patient check-ins and check-outs, ensuring a seamless front-desk experience.
- Welcome patients and visitors in person or via phone; answer or direct inquiries professionally.
- Maintain appointment schedules by notifying providers of patient arrivals and reviewing service schedules.
- Organize patient flow and manage scheduling systems.
- Handle patient records in compliance with HIPAA and other regulatory standards.
- Prepare patient rooms, ensuring proper setup of instruments and equipment as per protocols.
- Support patient care by assisting with intake forms, gathering health histories, and organizing files.
- Conduct insurance verification and assist with billing inquiries.
- Assist with interdepartmental communication to ensure smooth clinical and administrative operations.
- Educate patients about aesthetic and wellness treatments, including Botox, fillers, laser therapy, IV drips, weight management, and other wellness programs.
- Understand and explain the mechanisms, benefits, and potential risks of each service to patients.
- Assess patient needs and goals to recommend appropriate treatments.
- Discuss billing and financing options, ensuring patients understand costs, payment plans, and available financing programs.
- Coordinate and schedule consultations, treatments, and follow-ups.
- Maintain accurate patient records and provide post-treatment support.
- Follow up with patients to ensure satisfaction and address any concerns.
- Collaborate with medical providers and administrative staff to optimize patient experience.
- Fluent in Mandarin Chinese and English (both verbal and written).
- Previous experience in aesthetic medicine, wellness, medical sales, healthcare administration, or patient coordination is highly preferred.
- Strong customer service and communication skills.
- Ability to explain medical and aesthetic procedures in a clear and professional manner.
- Familiarity with billing and financing options related to aesthetic treatments.
- Highly organized with strong attention to detail.
- Passionate about patient care and the aesthetics industry.
- Impactful Work: Be part of a mission-driven organization that makes a real difference in the lives of patients and the community.
- Room for Growth: Develop your career within a dynamic, supportive environment that values continuous learning and growth opportunities.
- Technology-Forward Workplace: Work with cutting-edge tools and systems that enhance efficiency and improve patient care.
- Collaborative Culture: Join a passionate team that values communication, cooperation, and excellence.
- Work-Life Balance: Enjoy adaptable work schedules and access to wellness programs, including complimentary aesthetic and wellness treatments.
- Competitive Compensation: Benefit from a competitive salary, bonus opportunities, and an extensive benefits package that rewards your hard work and commitment.
Apply Today and take the first step toward an exciting career that goes beyond traditional medical receptionist roles!
Altheda Medical Center is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
