What are the responsibilities and job description for the Guest Experience & Kitchen Supervisor - Cashiers, Court Monitors, and Party Hosts position at Altitude Trampoline Park?
The Team Lead plays a vital role in overseeing park operations and ensuring guests have a memorable and enjoyable experience. Ideal candidates will bring a background in kitchen settings, such as fast food or restaurants, where they've developed skills in food preparation, quality control, and inventory management. This role offers an exciting opportunity for individuals with kitchen experience who are looking to apply their knowledge in a leadership position within a dynamic, family-friendly environment.
Key Responsibilities :
- Operational Oversight :
Assist in supervising daily park operations, maintaining compliance with safety protocols and achieving operational efficiency.
Supervise and mentor team members, creating a positive, collaborative environment that encourages professional growth, accountability, and teamwork.
Engage with guests, addressing inquiries, and resolving issues promptly to ensure a seamless and positive experience.
Supervise the preparation and sale of quick-service food items, ensuring that food is made to high standards of quality, hygiene, and presentation.
Supervise cash register operations, ensuring all financial transactions are accurately processed and recorded, maintaining accountability in financial handling.
Assist in the training of new team members on park policies, safety protocols, and best practices in both guest service and food handling to ensure consistent quality standards.
Oversee cleanliness and organization throughout the park and kitchen area, conducting regular checks to ensure all areas meet the park's cleanliness and safety standards.
Qualifications :
Kitchen Expertise : 1-2 years of prior kitchen experience, preferably in fast food or restaurant settings, where candidates have gained experience with food preparation, inventory management, and kitchen safety protocols.
Strong leadership and interpersonal skills.
Enthusiasm for creating enjoyable and memorable experiences for families and children.
Benefits :
Applicants must pass a background check, drug test and provide referrences.
