What are the responsibilities and job description for the Manager position at Altitude Trampoline Park?
Altitude Trampoline Park Franklin, MA is looking for energetic individuals with a passion for guest experience to join our management team! Our managers are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park employees and jumpers!
What You Need
-Ability to effectively lead and manage a team
-Willingness to be hands on and help with any and all duties in the park
-Passion for customer orientation and going the extra mile to make customers happy
-Strong customer service skills
-Excellent communication skills
-Comfortable with technology. Ability to learn and use a point-of-sale system
-Availability to work a combination of weekdays, nights, and weekends. Weekend availability is required
-Ability to work 20-35 hours a week
-Reliable transportation to and from work
-Prior management experience preferred. Willing to train the right candidate
A Typical Day
-Provide courteous customer experience when responding to customer's questions, complaints, or requests
-Communicate and enforce all park regulations and jumping rules in a personable and professional manner
-Establish and maintain a clean and safe environment for patrons and staff in and around jumping surfaces, foam pits, and other activity areas
-Complete opening and closing duties such as safety audits, cash deposits, and other managerial checklists
-Fill in as a cashier, court monitor, party host, etc. as needed
-Remain alert and use all senses while supervising employees and park guests
-Work as a team with other management team members
-Supervise employees to ensure positive experience for all customers and thorough and timely completion of all necessary tasks
-Use good judgement to solve problems as they arise
-Perform any other services or duties as required by management
Perks
-Flexible schedule
-Competitive Pay
Altitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.
