Park Operations Supervisor

Job Summary:
The Team Lead for Food Services at Altitude Trampoline Park plays a vital role in overseeing park operations, ensuring guests have a memorable and enjoyable experience. The ideal candidate will bring a background in kitchen settings, such as fast food or restaurants, where they've developed skills in food preparation, quality control, and inventory management.

Main Responsibilities:

• Operational Oversight:
  Assist in supervising daily park operations, maintaining compliance with safety protocols and achieving operational efficiency.
• Team Leadership:
  Supervise and mentor team members, creating a positive, collaborative environment that encourages professional growth, accountability, and teamwork.
• Guest Interaction:
  Engage with guests, addressing inquiries, and resolving issues promptly to ensure a seamless and positive experience.
• Food Preparation and Sales:
  • Supervise the preparation and sale of quick-service food items, ensuring that food is made to high standards of quality, hygiene, and presentation.
  • Handle food items according to proper food safety protocols, guaranteeing that ingredients are fresh, appropriately stored, and safe for consumption.
  • Take charge of rotating stock and organizing kitchen inventory to minimize waste and maintain food quality.
  • Conduct routine inventory checks, ordering supplies as needed and ensuring the kitchen area is fully stocked to meet demand.
• Register and Cash Handling:
  Supervise cash register operations, ensuring all financial transactions are accurately processed and recorded, maintaining accountability in financial handling.
• Training and Development:
  Assist in the training of new team members on park policies, safety protocols, and best practices in both guest service and food handling to ensure consistent quality standards.
• Quality Control:
  Oversee cleanliness and organization throughout the park and kitchen area, conducting regular checks to ensure all areas meet the park's cleanliness and safety standards.

Qualifications:

• Experience:
  • Kitchen Expertise: 1-2 years of prior kitchen experience, preferably in fast food or restaurant settings, where candidates have gained experience with food preparation, inventory management, and kitchen safety protocols.
  • Supervisory Role: 1-2 years in a supervisory capacity, with demonstrated success in overseeing a team, managing daily operations, and maintaining a high level of service.
• Skills:
  • Strong leadership and interpersonal skills.
  • Effective communication skills with a strong customer service orientation.
  • Proficiency with cash handling and register operations.
  • Basic problem-solving skills with the ability to manage various tasks and shifting priorities.
  • Physical Requirements: Ability to lift and carry up to 50 pounds as needed to manage inventory and supplies in the kitchen and park.
• Personal Attributes:
  • Enthusiasm for creating enjoyable and memorable experiences for families and children.
  • Ability to thrive in a fast-paced environment, maintaining composure and adaptability.
  • Dedication to ensuring safety, quality, and customer satisfaction.

Benefits:

• Competitive salary based on experience.
• Growth and advancement opportunities within Altitude Trampoline Park.
• Employee discounts and park perks.
• A fun, fast-paced, and family-oriented work environment where teamwork and dedication are highly valued.

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