What are the responsibilities and job description for the Party Host Manager position at Altitude Trampoline Park?
The Party Host Manager organizes all aspects of birthday parties including contacting interested individuals, building reservations on POS and scheduling staff. This individual reports to the General Manager.
KEY RESPONSIBILITIES
- Schedule, coordinate and manage birthday party requests
- Create a fun and enthusiastic environment for all guests
- Organize and implement birthday activities
- Supervise and schedule party staff
- Handle guests' questions and concerns professionally and courteously
- Maintain reservations and prepare reports
- Oversee party experience
- Maintain positive guest experience by using our SMILES philosophy
- Sources, orders, and maintains inventory of party supplies
- Maintains open communications with management of scheduled events
- Develop and implement post-party follow up and referral process
- Assists and supports front desk staff on all birthday related questions/concerns
- Operates Point of Sale (POS) system including deposits and party transactions
- Support sales and marketing plans in collaboration with leadership team
- Follow safety and incident reporting guidelines
- Provides or performs other services or duties as required by management
QUALIFICATIONS AND SKILLS
- 1-2 years of supervisory or management experience in party planning or booking events
- Family Entertainment or amusement park background is a plus
- Must be very organized, detailed oriented, and a strong communicator
- Professional, "Altitude" attitude and work ethic
- Excellent organizational skills with the ability to prioritize workload and multi-task in a fast-paced environment.
Job Type: Part-time
Pay: From $13.00 per hour
Expected hours: 25 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $13
