Director of Customs Compliance

Job Title: Director of Customs Compliance

Location: Chicago, IL (Onsite)

About Us:

We are a global leader in logistics and supply chain solutions, delivering innovative and efficient services to our clients. We are seeking an experienced and dedicated Director of Customs Compliance to join our team. This individual must be a Licensed Customs Broker with a strong background in customs regulations and compliance, and the ability to lead initiatives while working onsite at our Chicago office. Occasional travel is required for this role.

Key Responsibilities

• Oversee and manage all customs compliance activities, ensuring adherence to U.S. Customs and Border Protection (CBP) regulations.
• Serve as the primary point of contact for customs-related matters, including audits, classifications, and regulatory updates.
• Develop, implement, and maintain company-wide compliance programs and Standard Operating Procedures (SOPs).
• Train and mentor staff on customs regulations, compliance standards, and best practices.
• Manage post-entry audits, amendments, and protests to ensure accurate reporting and compliance.
• Collaborate with internal teams and external partners to streamline processes and improve operational efficiency.
• Monitor and report on key compliance metrics, identifying opportunities for improvement.
• Stay current with changes in trade policies, tariffs, and customs regulations, providing strategic advice to the company.
• Ensure compliance with import/export regulations, including CTPAT, AES filings, and Denied Party Screening.
• Represent the company during industry meetings, training sessions, and regulatory forums.

Qualifications

• Must be a Licensed Customs Broker.
• Minimum of 5 years of experience in customs compliance within the freight forwarding or logistics industry.
• Comprehensive knowledge of CBP regulations, HTS classification, and duty drawback programs.
• Strong leadership and team management skills.
• Exceptional communication, analytical, and problem-solving abilities.
• Proficiency in Microsoft Office Suite and customs compliance software.
• Willingness to work onsite daily at the Chicago office and travel occasionally as needed.
• Bachelor’s degree in Business, Logistics, or a related field (preferred).

What We Offer

• Competitive salary with performance-based bonuses.
• Comprehensive benefits package, including medical, dental, and vision coverage.
• Opportunities for professional development and career growth.
• A collaborative and supportive work environment.