Demo

Domestic Air Freight Coordinator

Altius Talent | Freight Forwarding Recruitment
Alpharetta, GA Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 4/16/2025

Job Overview

The Domestic Air Freight Coordinator plays a critical role in our operations team by managing air shipments from pick-up to delivery. This position involves quoting, routing, rating, and monitoring shipments while maintaining regular communication with clients, carriers, and partners to ensure outstanding service and seamless operations.

Key Responsibilities

  • Documentation and Compliance : Prepare and manage all required documents for linehaul, delivery, pickup, import / export, and customs clearance.
  • Tracking and Coordination : Monitor cargo movement to ensure timely delivery while keeping clients updated on shipment status.
  • Billing Accuracy : Provide accurate billing details to the accounting team.
  • Client Communication : Regularly update clients on freight disposition, including tracking, dispatching, routing, and rate quotations.
  • Process Improvement : Assist in developing and implementing new operational processes and evaluate their success.
  • Business Development Support : Collaborate with the sales team to assess new business opportunities and assist in onboarding new clients.
  • Customer Relationship Management : Build and maintain strong relationships with clients to drive satisfaction and retention.
  • Compliance Assurance : Ensure compliance with TSA, customs, and CTPAT regulations by exercising reasonable care and control.
  • Profit Optimization : Identify the most profitable shipment methods while meeting client requirements.
  • Team Collaboration : Share critical data and provide operational support to team members.
  • Additional Duties : Undertake other responsibilities to align with company goals.

Qualifications

  • Experience : 3-5 years in freight forwarding and brokerage, with expertise in non-asset-based logistics.
  • Skills :
  • Strong business acumen and strategic thinking.
  • Proven problem-solving and analytical skills.
  • Excellent communication and negotiation abilities.
  • Effective multitasking and prioritization.
  • Team-oriented mindset with collaboration focus.
  • Proficiency in Microsoft Office and Transportation Management Systems (TMS).
  • Multilingual skills are a plus.
  • Education :
  • College degree in logistics or a related field preferred.
  • High school diploma with relevant experience considered.
  • Professional certifications are a bonus.
  • Other Requirements :
  • Flexibility to work necessary hours to meet deadlines.
  • Strong ability to build rapport with diverse employees, suppliers, and customers.
  • Benefits

  • Competitive salary with bonus eligibility.
  • Comprehensive benefits package, including :
  • Medical, prescription, dental, and vision coverage.
  • Life, AD&D, critical illness, and disability insurance.
  • 401(k) plan with HSA.
  • Generous Paid Time Off (PTO).
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