What are the responsibilities and job description for the Event Coordinator Assistant position at Altland House Hospitality Management Company?
Job Description
Career Opportunity with Altland House Hospitality Management Company
We are seeking a skilled and experienced banquet service professional to join our team at Altland House Hospitality Management Company. As a banquet server, you will play a crucial role in ensuring the success of our events by providing exceptional service to our guests.
Key Responsibilities:
- Arrive on time and be dressed in professional attire ready to start work.
- Check event sheets at the beginning of each shift to ensure thorough understanding of the day's events.
- Manage the setup of all events, including tables, linens, flatware, buffets, centerpieces, stations, and bars.
- Ensure the breakdown of all events is completed efficiently and effectively.
- Maintain proper lighting and temperature levels in event spaces.
- Attend to guests' requests, questions, and concerns in a timely and courteous manner.
- Ensure that event spaces and surrounding areas remain neat and clean, including get-ready rooms and bathrooms.
- Greet guests warmly and provide excellent customer service throughout their experience.
- Monitor food and beverage quality and re-waters/refills coffee or other beverages as needed.
- Clear tables between courses and at the end of meals.
- Expedite food and beverages as required.
- Restock chafers, light sterno, replace serving utensils, and stock buffets as necessary.
- Maintain familiarity with the POS system and communicate effectively with kitchen personnel and front-of-house staff to ensure an exceptional guest experience.
Requirements:
- 2 years of catering/banquet experience.
- RAMP certification required.
- Must be 18 years old.
- Weekend availability essential.
- Proficiency in bar knowledge and cash handling.
- Ability to carry trays weighing up to 40 pounds.
- Strong teamwork and multitasking skills.
- Experience with POS systems and cash handling.
