What are the responsibilities and job description for the Lift Truck Machine & Product Support Sales Representative position at Altorfer CAT?
Working Hours/Days: Monday – Friday 7:30am- 4:30pm, on-call after hours and weekends as needed Overview:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Expand Altorfer Lift Truck’s presence in assigned territory, providing product support to customers and increase product support revenue. Promote Altorfer’s products and demonstrate by actions that the PSSR and Altorfer Lift Truck are solutions providers.
Basic Duties:
- Increase PM agreements, parts & service opportunities between Altorfer Lift Truck and customers in assigned territory
- Prepare, present and follow-up on LT Machine Sales, Parts and Service quotations for customers
- Achieve maximum sales and profitability in assigned territory by working with both existing customers and targeting new accounts.
- Complete after sales visits to customers who purchase new / used equipment from Altorfer Lift Truck / Altorfer Rents
- Complete and present warranty certificates, complete 30, 60 and 90-day post-delivery visits, discuss and sign-up customer for electronic parts ordering program
- Acquire customer information to build comprehensive data base to include machine lists, customer contacts, influencers, and Parts and Service purchasers - all information to reside in CRM, Daily call reports in CRM
- Establish a systematic visit schedule targeting 50 visits per week (10 per day)
- Promote current LT Machine, Parts and Service marketing and sales programs
- Develop and maintain partnerships with internal customers (Service, Parts, and Sales)
- Meet or exceed market growth goals
- Maintain working relationship with equipment salesperson in assigned territory to form a strong support team for customers
- Other tasks as requested by manager
- Associate degree (AA) or equivalent from two-year college, technical school preferred, or equivalent combination of education and experience
- Proficient computer skills
- Good interpersonal skills required
- General knowledge of maintenance, repair, parts department functions, sales, and customer needs
- Mechanical aptitude and experience in material handling industry preferred
- Must be a self-starter with good time management
- Excellent planning & organizational skills required
- Ability to work in a fast-paced environment.
- Excellent communication skills (written, e-mail, and verbal) are necessary.
- Must be able to lift up to 75lbs safely.
- Must possess a valid driver’s license with clean driving record. This includes no more than 2 minor violations within the past 3 years and no major violations within the past 5 years (Motor Vehicle Report will be performed on final candidate).
This position works out of office environment and travels to meet customers. May, on a continuous basis, sit at desk for a period of time; answer telephone calls and write or use a keyboard to communicate through written means. Traveling is needed, to visit current and new customers. Walking and lifting up to 75lbs. may be required. Demonstration of equipment may be needed. Noise level in an office environment is usually moderate to low. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why Work for Altorfer?
At Altorfer, our iron is just the beginning. Our people make our company successful, and we would not be who we are without them. As a third generation, family-owned company created in 1957, we bring our values into how we do business. Everyone from technicians, sales representatives, administrative professionals, or somewhere in between is part of the “A-Team” and is critical to our success. Here at Altorfer, we have over 35 locations and 1300 employees with long tenure for you to learn from. We have a collaborative, family valued culture, with a great reputation in the industry. A company that offers competitive pay, excellent benefits, and a remarkable team of people to work with.
Salary : $25,000
