Client Onboarding Executive

Job Category: Customer Support/Operations Pay Grade Range: £15,300.00 - £35,700.00 Disclaimer: The base salary range represents the low and high end of Altus Group’s “Pay Grade Range” for this position in the primary work location. Actual hiring salaries will vary depending on factors including but not limited to work experience, and geographic market data for the role. The Pay Grade Range listed above does not reflect Altus Group’s total compensation for employees. Other rewards may include an annual bonus, flexible work arrangements, and region-specific benefits. Opportunity Awaits at Altus Group! Altus Group is looking for Client Onboarding Executives to join our growing sales team. We need resilient, goal-oriented representatives with experience helping people in either a customer service or sales environment. The role involves contacting our existing business clients so that you can support them completing their onboarding process as well as communicating efficiently with additional areas of the business. What’s in it for you? Salary: £22k per annum plus uncapped earning potential through commission. Benefits – Altus Group offers a range of competitive benefits including private medical insurance - BUPA, a health cashback plan – Simply Health, a "take what you need" holiday plan, family-friendly policies, pension contributions, life assurance, season travel ticket loans and more. Environment – Your well-being is just as important as your work. Our Manchester office has fantastic office facilities, chill-out areas, pool tables and game consoles to help you clear your head and stay motivated! Growth & Progression – You will be partnered with a team leader for ongoing support and learning under the guidance of experienced managers, working closely with your leadership team to create a plan for your personal development. The Culture – We’re proud of our company culture at Altus Group. From rewards and incentives, team socials to dress down Friday, our welcoming teams at Altus strive to make our office a great place to work Training – 2 weeks of classroom-style training followed by ongoing support and 1-to-1 shadowing. Objectives of this Role: Communicate with the clients to gather key information and documentation. Communicate efficiently with internal stakeholders and surveyors to gather and process collated documentation. Proactively manage a portfolio of clients and accurately update vital client information on our CRM database. You will work closely with the Commercial Property Consultants, to ensure client requirements are met, and the client is onboarded. What is Altus Group? At Altus, our mission is to solve critical asset and fund management challenges for commercial real estate investors, developers, proprietors, lenders and their advisors. We are uniquely positioned to partner with CRE professionals around the globe by providing them with integrated capabilities across technology, analytics, and valuations, tax and cost advisory services. We call this intelligence as a service. Regardless of property size, type or location, Altus Group has the experience and knowledge to help businesses secure business rates refunds and lower bills. Peace of mind, no upfront fees and a no-win, no-fee service. From multinationals to private individuals, large portfolios to single properties, we have helped owners and occupiers across the UK reduce their business rates bills by over £2 billion. The work we do and the way we partner with each other and with our clients is guided by our values. We are committed to think boldly, work inclusively, lead with integrity, strive to outperform and create exceptional experiences. Come realize your potential at Altus Group! Altus Group is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. We are committed to providing reasonable accommodations, if required, and will work with you to meet your needs. If you’re looking to advance your skills and career in data, advice, and technology for the rapidly growing global commercial real estate (CRE) market, there’s no better place than Altus Group. With 2,700 employees worldwide, operating in 16 countries across 3 continents, Altus’ offer to our clients starts with you. Our work is purposeful. We work with the most influential CRE firms around the world providing you exposure to some of the most significant CRE and prop tech mandates, and importantly, shaping the modernization of our industry. At Altus, we believe in: - A high trust, high performance culture - Maintaining lots of whitespace and room to make your mark - Flexible work arrangements that empower you to deliver your greatest performance This is why we offer boundless opportunities in a rapidly growing global business, mentorship from the best and brightest in the industry, free access to our Altus Intelligence Academy, and the chance to work with the best data sets, tools and technology in the industry. That’s the Altus experience. We want to hear from you. We’re growing fast – come join us! Careers at Altus Employee Referral Program Are you being referred to one of our roles by a current Altus team member? If so, ask your connection at Altus Group about using our Employee Referral process! Every day, Altus employees drive impact, innovate, and shape one of the biggest markets, committed to our mission of delivering the most impactful asset and fund-level intelligence. Our modernized work approach drives a high trust, high performance environment where you’ll be able to shine. Altus Group is an equal opportunity employer committed to fostering an inclusive and accessible work environment and does not discriminate on the basis of any legally protected status or characteristic. Altus reasonably accommodates people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required by contacting us at accessibility@altusgroup.com or 416-641-9500.