What are the responsibilities and job description for the Key Holder position at Alumni Hall Stores (UNC)?
Are you outgoing, fun and love college sports?
Alumni Hall on Franklin Street is hiring for part time positions. Most positions average between 8-20 hours a week. If you have a passion for customer service this may be the opportunity for you! This is a position on an energetic, driven team. We pride ourselves on having not only the best merchandise for North Carolina, but also the best service. We are looking for fun, outgoing and hard-working individuals that are excited about work and the possibility of advancement within a growing company. At Alumni Hall we provide UNC gear for the entire family and we are committed to providing a high level of customer service and a fun-filled atmosphere for our customers.
Responsibilities:
- Ability to open and close the store and handle deposits Ability to lead, delegate, and follow-up on store associates
- Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and Email Capture goals
- Assist in the training of the staff on company policies and procedures
- Count, receive, and tag store merchandise properly by utilizing vendor packing slips
- Ensure that all new merchandise is received and placed on the sales floor in a timely manner
- Assist in daily merchandise replenishments
- Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom
- Maintain a superior customer experience and provide excellent customer service to every customer
- Communicate with the Store Manager & Assistant Manager on any customer requests/concerns
- Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets
- Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed)
- Develop a working knowledge of collegiate sports and local university activities Assist the management staff on creating social media content
Qualifications:
- Must be 18 years or older
- Previous retail experience is required
- Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends
- Strong verbal and communication skills
Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.
Job Type: Part-time
Ability to Relocate:
- Chapel Hill, NC 27516: Relocate before starting work (Required)
Work Location: In person
