Demo

Assistant Retail Manager

Alumni Hall Stores
Knoxville, TN Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 5/24/2025

Assistant Store Manager Job Description

Reports To: Store Manager

Supervises: Key holders and Sales Associates

Status: Full-Time

Responsibilities:

Leadership

  • Motivate the team by communicating the Alumni Hall vision
  • Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business
  • Participate in productive monthly staff meetings

People Development

  • Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
  • Coach team members in their job responsibilities to increase confidence and productivity
  • Ensure that all team members adhere to all employment policies
  • Recognize performance issues and assist the Store Manager in the development of action plans
  • Assist the Store Manager in the performance review process
  • Create a fun and exciting atmosphere for customers to shop in and for employees to work in

Visual Merchandising

  • Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns
  • Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms

Performance

  • Be able to open and close the store, handle deposits, and follow daily operations and expectations
  • Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
  • Strive to achieve daily, monthly, and annual sales goals
  • Strive to achieve shrink goals
  • Maintain operational standards to secure the store’s assets
  • Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
  • Assist the Store Manager in proper scheduling practices

Qualifications:

  • Minimum high school degree or equivalent
  • Minimum 1 year retail management experience
  • Ability to lead a team, delegate, and follow-up
  • Ability to train and develop employees
  • Ability to work well within a team
  • Ability to work in a fast-paced environment
  • Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
  • Strong verbal and communication skills

Disclaimer: This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

Job Type: Full-time

Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift
  • 8 hour shift

Experience:

  • Retail sales: 1 year (Required)
  • Retail management: 1 year (Required)

Location:

  • Knoxville, TN (Preferred)

Work Location: In person

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