What are the responsibilities and job description for the Store Manager position at Alumni Hall Stores?
Store Manager Job Description
Reports To: District Manager
Supervises: Store Management and Sales Associates
Status: Full-Time
Responsibilities: Leadership * Motivate the team by communicating the Alumni Hall vision * Communicate clear expectations and hold all employees accountable for achieving goals * Show a strong passion for the Alumni Hall brand, customers, and employees to help set the standard for running the daily business * Give clear division of responsibilities to management staff * Hold productive and informative monthly staff meetings to address all areas of the business People Development * Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience * Coach team members in their job responsibilities to increase confidence and productivity * Consistently assess performance and provide feedback to associates through monthly check ins & annual performance reviews * Recognize performance issues and develop action plans in a timely manner * Ensure that all team members adhere to all employment policies & a professional work environment * Create a fun and exciting atmosphere for customers to shop in and employees to work in Visual Merchandising * Supervise and direct all merchandise processing * Achieve excellence in the execution of all visual merchandising directives * Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms Performance * Be able to open and close the store, handle deposits, and follow daily operations and expectations * Strive to achieve daily, monthly, and annual sales goals * Achieve store shrink goals through proper Inventory Management: Maintain operational standards to secure the store’s assets * Achieve UPT, ADS, Email Capture, & Ecommerce Performance goals * Ensure proper scheduling practices and achieve payroll budget goals * Ensure that all Ecommerce orders are filled and processed per company standards quickly and efficiently * Develop a working knowledge of collegiate sports and local university activities Communication * Communicate with the store staff as well as the corporate office * Communicate merchandise needs to the buying staff * Communicate with the marketing department and execute all marketing directives * Stay current with competition by visiting frequently and sharing the information with the District Manager * Ensure that all required Ecommerce and Social Media content is communicated in a timely manner
Qualifications: * Background Check required * Employees are subject to random drug screenings * Minimum high school degree or equivalent * Minimum 1 year retail management experience * Ability to lead a team, delegate, and follow-up * Ability to train, develop, & foster growth among employees * Ability to work in a fast-paced environment * Ability to work a schedule based upon the business needs – including holidays, nights, and weekends * Strong verbal and communication skills
Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Retail management: 1 year (Preferred)
- Team development: 1 year (Preferred)
Work Location: In person
