What are the responsibilities and job description for the Keyholder position at Alumni Hall?
Keyholder Job Description
Reports To: Store Manager and Assistant Store Manager
Supervises: Brand Reps & Customer Service Reps
Status: Part-Time
Responsibilities: * Ability to open and close the store and handle deposits * Ability to lead, delegate, and follow-up on store associates * Partner with the Store Manager and Assistant Store Manager in the overall day-to-day operations of the store, product placement, and achieving sales goals as well as UPT, ADS, and Email Capture goals * Assist in the training of the staff on company policies and procedures * Count, receive, and tag store merchandise properly by utilizing vendor packing slips * Ensure that all new merchandise is received and placed on the sales floor in a timely manner * Assist in daily merchandise replenishments * Maintain high standards of a clean and neat sales floor, cash wrap, fitting rooms, and an organized stockroom * Maintain a superior customer experience and provide excellent customer service to every customer * Communicate with the Store Manager & Assistant Manager on any customer requests/concerns * Partner with the Store Manager and Assistant Store Manager to ensure protection of all company assets * Ensure that all E-commerce orders are filled and processed in a timely manner per company standards (as needed) * Develop a working knowledge of collegiate sports and local university activities * Assist the management staff on creating social media content
Qualifications: * Must be 18 years or older * Previous retail experience is preferred * Must be able to work a schedule based upon the business needs – including holidays, nights, and weekends * Strong verbal and communication skills
Note: This job description does not contain an all-encompassing list of duties or responsibilities that are required of the employee. Management has the exclusive right to alter this job description at any time.
Job Type: Part-time
Work Location: In person
