What are the responsibilities and job description for the Client Service Representative - NOW HIRING position at Alvearium Marketing?
Come work as a Client Service Representative at a growing company that offers excellent perks and opportunities! Advancement within, NO seniority, and training alongside some of the most accomplished leaders in our business.
Who we are : We been in the Sacramento area and has significantly impacted the community working with household name clients. You may even use their products daily! We use our direct sales and marketing tactics to offer only the best customer satisfaction. We offer exceptional mentoring programs for our Client Service Representatives and offer full-paid training. Right now, we are looking to take someone from the entry-level and train them into a Customer Service Account Manager within the next 8-12 months.
Client Service Representative Responsibilities :
Help to resolve customer problems.
Answering customer questions about products or services.
Opening / closing customer accounts while recording information for clients.
Handle sensitive customer information, such as social security numbers, credit checks, contact info, etc.
Assist in the onboarding process for new trainees in the Management Training Program.
Support the sales team by providing solutions and ideas.
Maintaining customer records and updating account information.
Update, renew, or create new accounts for potential customers.
