What are the responsibilities and job description for the Scheduler position at Always Best Care Senior Services - Albuquerque?

Always Best Care of Albuquerque-Rio Rancho, is a fast-growing Non-Medical and Medical Home Care Agency providing at home care to Seniors in the Albuquerque, Rio Rancho, and Santa Fe areas.

We are looking for an experienced part-time (20 hours) Scheduler to join our team.

The Scheduler is responsible for the coordination of services between clients and caregivers (CNA's), by implementation of schedules, adequate staffing and continuity of care to best meet the client’s needs (level of care, personality, location, etc.) of each client.

The candidate must love the thrill of solving spontaneous challenges and have an innate desire to help those who cannot help themselves.

Job Requirements :

At least 1 year of experience in healthcare scheduling, preferably in private duty home care
Excellent interpersonal skills.

A successful applicant will be developing and managing relationships with aides, nurses, clients, and referral sources.

Strong background in customer service.

Available to work Monday - Friday preferable PM hours

Health care experience is a plus but not a requirement.

English Fluency

Highly motivated individual with ability to take initiative

Team Player

Organizational Skills

Friendly, Compassionate, Positive Demeanor

Must have advanced proficiency in computers and computer systems

Must quickly learn and master our unique scheduling system

Primary Responsibilities :

Accurately Place Appropriate Caregivers with Clients' Schedules

Answer Telephones and Greet the Public

Maintain Timely and Accurate Data Entry in All Relative Care Systems

Maintain Professional Relationships with Clients and Caregivers

Independently Respond and Resolve All Matters within Job Description

Direct Appropriate Matters to Director and Managers

Maintain Office Supplies and Office Organization / Cleanliness

Job Type : Part time : Monday-Friday 10AM-2PM

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