What are the responsibilities and job description for the Recruiter/Scheduling Coordinator for Home Care position at Always Best Care Senior Services of Central...?
Job description
Company Overview
Since 2009, Always Best Care has helped thousands of families with non-medical in-home care and assisted living referral services. Our goal is for every client to receive extraordinary care in an inspiring environment with caring and compassionate people.
Summary
The Recruiting/Scheduling, or hiring/staffing of caregivers, is one of the strongest determinants of providing quality care.
The Recruiter portion of this job is responsible for placing job ads, setting up interviews, checking references and making sure the best quality caregiver is hired.
The Scheduler portion involves staffing caregivers into the home based on experience of our staff with the needs required. You would also be involved in the onboarding assessment phase of new staffs. Also this position also monitors the on-time arrivals of Caregivers and re-routing and/or re-staffing of cases, if needed. The scheduler makes notes on a daily basis for clients and employees when needed (change in hours, complaints, or praises, updating level of care, etc.).
The scheduler also provides general support for the office function, answering the phones, and being on call every third week for after hours support to our staff and emergencies.
This position will work under the direction and supervision of the Director of Operations.
All candidates must be eligible to work in the U.S.
Always Best Care of Central Connecticut is an Equal Opportunity Employer.
Knowledge and Skills Requirements
A. Strong organizational, time management and problem-solving skills
B. Excellent interpersonal and telephone skills
C. Ability to communicate clearly and respectively, both verbally and in writing
D. Proficient in Microsoft Office Suite
E. Prefer minimum 2-years recruiting orscheduling experience in home care, hospitality, hospital, or similar industries with 24/7 operation.
F. Prefer non-medical in-home care and/or home health experience
G. Working knowledge of Clear Care or similar home care scheduling software
Traits
1. Works well independently as well as in a team-oriented environment
2. Collaborative, goal oriented, success driven, self-motivated
3. Thrives in a stressful environment, cool under pressure
4. Able to adapt to the demands of a growing senior care agency
5. Able to develop professional relationships with employees
Work Hours
Monday through Friday 8:30 AM – 4:30 PM; on-call every third week.
Work Location
Mostly in an office setting, on-call duties are set up to work from home.
Compensation
Position pays $21 to $26 per hour plus additional stipends for on-call work and bonuses based upon achieving set metric goals.
Reports to
Director of Operations
Location: Manchester, Connecticut
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- On call
Experience:
- Recruiting or Scheduling: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $21 - $26
