What are the responsibilities and job description for the Care Coordinator position at Always Best Care Senior Services?
Job Title: Care Coordinator
Location: Greensboro, NC
Company: Always Best Care Senior Services
Reports To: Care Team Supervisor and Agency Owner
Work Schedules: Monday - Friday 9am to 8pm
Pay: $20-22/hour
About Us: Always Best Care Senior Services is dedicated to providing exceptional in-home care for seniors. We believe our caregivers are our most valuable asset, and we’re looking for compassionate Care Coordinator to join our growing team of Care Coordinators.
Position Overview: As a Care Coordinator, you will oversee client care schedules, manage staffing needs, and act as a key point of contact for Care Professionals and families. This role requires strong organizational and interpersonal skills, with a focus on problem-solving in high-pressure situations, especially during weekends when on-call responsibilities are heightened.
Primary Responsibilities:
- Answer and manage a high volume of calls.
- Schedule and coordinate in-home care assignments for Care Professionals.
- Communicate consistently and clearly with Care Professionals, clients, and their families regarding assignments and care details.
- Monitor daily schedules to ensure timely arrival and departure of Care Professionals.
- Support orientation by matching new Care Professionals with clients requiring ongoing care.
- Address concerns related to care or employment from both clients and Care Professionals.
- Actively manage on-call situations during weekends, resolving urgent staffing or care issues.
Qualifications:
- High School Diploma or GED required.
- Must be 18 years or older.
- Valid Driver's License, active car insurance, and vehicle registration required.
- Updated TB skin test.
- Previous Scheduling Experience Preferred
Benefits:
- BCBS & Supplemental Insurance (Immediate)
- 401(k) eligibility after one year
- 10 days of PTO after 90 days (prorated upon hire, no rollover)
- Immediate Pay
If you have any questions regarding this position, please call the office and ask to speak to HR at 336-270-4352.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 30 – 40 per week
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $20 - $22
