What are the responsibilities and job description for the Sr. Industry Operations Analyst position at AM Best Company?
Overview
The Sr. Industry Operations Analyst will support the Business Development and Industry Relations Groups from an operational perspective. The role's primary responsibility will be to develop and implement consistent internal processes and procedures to improve operational efficiency among several global offices.
Responsibilities
- Standardize and centralize the Business Development Department best practices globally
- Work with the Project Management Office (PMO) for select projects within Strategy and Communications
- Assist in project management of development and implementation of new products
- Oversee centralization of global rating service agreement administration
- Facilitate Portal improvements for new projects and upgrades
- Liaise with corporate IT on internal projects
- Develop and maintain global SharePoint updates
Qualifications
- Bachelor’s Degree required. Advanced Degree or additional certification a plus
- Minimum of 7 years’ experience, preferably in the financial services industry
Skills
• Must be a positive, highly organized self-starter with excellent communication skills and ability to deal with all levels of management and different departs with tact and diplomacy • Expertise in the redesign and implementation of operational processes • Excellent Salesforce, SharePoint, Excel and Power Point skills • Must be comfortable with researching information across numerous platforms • Ability to manage projects from initiation to completion • Detailed oriented with excellent time management skills • Must have an understanding of the credit ratings business and how it is relevant in the insurance industry
