What are the responsibilities and job description for the Eligibility agent position at am communication llc?
Job Overview
We are seeking a dedicated and detail-oriented Agent to join our team. The ideal candidate will play a crucial role in providing exceptional administrative support within a medical or dental office environment. This position requires a strong understanding of medical terminology and the ability to manage various office tasks efficiently. The Agent will ensure smooth operations while delivering outstanding service to patients and staff alike.
Duties
- Provide administrative support in a medical or dental office setting, ensuring efficient daily operations.
- Manage patient scheduling, including appointments, confirmations, and follow-ups.
- Maintain accurate patient records and documentation in compliance with privacy regulations.
- Assist in the preparation of medical charts and reports, utilizing knowledge of medical terminology.
- Answer phone calls and respond to inquiries from patients, addressing their needs with professionalism and care.
- Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
- Perform general office duties such as filing, data entry, and maintaining inventory of office supplies.
Skills
- Proficiency in medical administrative support functions within a healthcare environment.
- Strong knowledge of medical terminology relevant to both medical and dental practices.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Effective communication skills, both verbal and written, to interact professionally with patients and staff.
- Familiarity with office software applications for scheduling, documentation, and record management.
- Ability to work well under pressure while maintaining attention to detail and accuracy.
Join our team as an Agent where your skills will contribute significantly to the efficiency of our operations and the satisfaction of our patients.
Job Type: Full-time
Pay: $64,380.00 - $75,257.00 per year
Schedule:
- Monday to Friday
Ability to Commute:
- Pasadena, CA 91104 (Required)
Ability to Relocate:
- Pasadena, CA 91104: Relocate before starting work (Required)
Work Location: In person
Salary : $64,380 - $75,257