What are the responsibilities and job description for the Entry Level Customer Communications Representative position at AM Consulting?
Job Description
Job Description
Customer Communications Representative Job Purpose : Attract and Serve customers by providing product and service information through community outreach and marketing promotions!
Do you want to be a manager but don’t have the experience? In this position, you can also get involved in our management training!
Customer Communications Representative Job Duties :
- Attract potential customers by answering product and service questions. Suggest information about products and services.
- Open customer accounts by recording account information.
- Resolve product or service problems by clarifying the customer's complaint.
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Contribute to team effort by accomplishing related results as needed
Qualifications :
Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking
Some Reasons Why We're Excited!
Send in your resume if you're a team player with a positive attitude!
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