What are the responsibilities and job description for the Maitre D position at Amá?
Amá, Chef Frankie Ramirez’s live fire Mexican kitchen, is looking to build our FOH team!
The position is full time, nights and weekends. Candidates should have prior experience working in a high-volume, culinary-driven, hospitality-focused setting, as well as a genuine love of people and community.
Hosts are dynamic hospitality professionals responsible for welcoming customers into the restaurant and bidding them farewell upon exit. Hosts maintain the front entryway, check-in and seat customers, perform table and bathroom checks, and provide great overall interactions to all our customers.
Qualified candidates will possess:
- Experience: Minimum of 1-2 years of experience in a similar role within a casual fine dining restaurant. Resy POS experience.
- Skills: Strong communication and interpersonal skills, excellent organizational abilities, and a hospitality-forward mindset.
- Attitude: A deep enthusiasm for food, beverage, and hospitality with a desire to create memorable experiences for guests.Passion for helping to create an environment where people not only have fun but feel relaxed, welcome, and connected
- Flexibility: Ability to work in a fast-paced environment and adapt to the dynamic nature of a fine restaurant.
Responsibilities:
- Greet and Seat Guests: Warmly greet guests as they arrive, manage reservations, and efficiently seat guests in the dining area, ensuring an even distribution of service.
- Manage Reservations: Utilize reservation systems to manage bookings, coordinate seating arrangements, and accommodate special requests.
- Customer Service: Provide exceptional service, addressing guest inquiries and concerns promptly and professionally.
- Coordinate with Team: Work closely with the front-of-house team to ensure smooth operations and seamless guest experiences.
- Maintain Cleanliness: Ensure the host area and entrance are always clean and presentable.Clears and sets tables in between seatings. Ensures every table is perfectly set prior to seating customers.
- Promote a Positive Atmosphere: Foster a welcoming and enjoyable environment for both guests and staff.
Amá is an equal employment opportunity employer.
