What are the responsibilities and job description for the Caregiver Coordinator position at Amada Senior Care of Bentonville,AR?
Job description
Caregiver Coordinator
Amada Senior Care Bentonville is seeking a highly motivated Caregiver Coordinator who will also take on recruiting and scheduling responsibilities. This is an exciting opportunity to help launch a new team of caregivers to serve our seniors in Northwest Arkansas!
Amada offers a unique work environment where each colleague is treated with care and respect, a place where you want to come to work every day, and opportunities for career growth. Your contributions will truly make a difference in the lives of seniors, their families and our most treasured asset, our caregivers.
Amada Senior Care Offers:
- Exceptional pay
- An enjoyable and rewarding work environment
- Paid vacation for Full-Time employees
About the Opportunity
- Assist with answering calls that come into the office.
- Promptly answers inquiries from potential and current clients.
- Ensure all information regarding clients and employees is documented thoroughly in accordance with company policy.
- Reach out to caregivers weekly for current availability, document and record.
- Validate caregiver hours worked, routing appropriately for payroll processing.
- Accurately schedule/coordinate caregivers based on client assessment/plan of care.
- Promptly respond to schedule conflicts, emergencies and “call outs”
- Complete next business day/weekend schedules before end of each business day.
- Checks for exceptions (timecards) daily to fill in holes. Exceptions should be done first thing in the morning and kept up daily.
- Manage scheduling operations including the caregiver placement, case coverage, off-hour support, and quality assurance.
- Recruit, interview and on-board qualified caregivers that pass hiring standards.
- Manage staff orientation, training, development, retention and day-to-day operations.
- Be reliable, responsive and convey a high degree of trust and empathy for every client and caregiver.
- Report to Administrator who would be the best candidate for employee recognition programs.
- Coordinate & Assist with setting appointments for Customer Service/Care Coordination visits.
- Enter and record Key Performance Indicators (KPIs)
- Come to weekly staff meetings prepared to discuss Caregiver issues or concerns, Client issues or concerns, Staffing needs/concerns/challenges, and Clean up caregiver and Client census (weekly)
Amada’s ideal Caregiver Coordinator will have:
- Minimum of one years of supervisory/management experience in a related field
- One to two years of recruiting experience in Home Care
- Advanced computer skills in business related applications (Office, Excel, etc. AxisCare a plus!)
- A current driver's license and a dependable insured automobile
- A professional appearance and promotes a positive work environment
- Ability to multi-task effectively and be organized.
Amada Senior Care is an equal opportunity employer and values diversity.
Job Type: Full-time
Salary: $18.00 per hour
Benefits:
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- Day shift
Ability to commute/relocate:
- Bentonville, AR 72712: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $18.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Mileage reimbursement
- Paid orientation
- Paid time off
- Paid training
- Referral program
Schedule:
- Day shift
- Morning shift
- On call
- Overtime
- Rotating weekends
- Weekends as needed
Ability to Commute:
- 901 SE 28th ST, Suite 15,Bentonville, Arkansas 72712 (Required)
Work Location: In person
Salary : $18
