What are the responsibilities and job description for the Operations Manager position at Amada Senior Care South Seattle?
AMADA SENIOR CARE has an exciting career opportunity for a full time Office Administrator in our Seattle office.
AMADA SENIOR CARE is seeking a motivated individual with a strong entrepreneurial spirit to grow and manage a business. Ideal candidates will have previous experience in home care, either professionally or personally, as well as a background in business development and marketing relationships. The ideal candidate will be able to work autonomously, and have the kind of personality that others enjoy spending time with and have a business mindset but also willing to build networking relationships in the community. You will also be meeting with new referrals/clients in various settings, including Client's home, Hospital, SNF, ALF and etc.
Knowledge, Skills & Abilities Required:
- Demonstrated ability to communicate both verbally and in writing.
- Demonstrated ability to effectively analyze and problem solve.
- Demonstrated multi-tasking ability and effective organizational skills in order to meet short deadlines with finite resources.
- Demonstrated ability to develop, retain and manage an effective team.
- Customer service experience.
- Computer proficiency including the ability to utilize software programs for creating documents and financial analyses.
- Meets the requirements of federal and or state criminal and abuse background checks where applicable.
Minimum Education & Experience Requirements:
- Associate or Bachelor degree or equivalent work experience in healthcare administration preferred.
- Marketing and healthcare preferred.
- 2 years of experience in attracting, hiring, supervising, and retaining staff in a health care related field
- Leadership experience with groups or teams.
- Previous experience in working with senior population.
- Experience in providing care to seniors will be given preference.
Responsibilities:
- Conduct client intake calls and setting up appointments for in home assessments.
- Manage all client documentation and payment methods.
- Provide customer service to clients and caregivers as needed.
- Manage full cycle recruitment process for caregivers.
- Manage all assigned key performance indicators weekly.(KPI's)
- As part of the outreach work, build caseloads, find clients lost to contact, and contact clients to help keep them engaged in care and services
- Perform various administrative duties.
- Perform all other duties as assigned.
Apply now to start the interview process.
Amada Senior Care is an Equal Opportunity Employer
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
- On call
Work Location: In person
Salary : $25 - $28