What are the responsibilities and job description for the Scheduler/Recruiter (2nd shift) position at Amada Senior Care?
Scheduler / Recruiter 2nd shift
Amada Senior Care of Bucks/Montgomery is seeking a motivated Scheduler/Recruiter to become part of our growing team. Our mission is to Enrich the Lives of our Clients and Caregivers.
We offer a positive work environment with tremendous growth potential. Your contributions will truly make a difference in the lives of seniors, their families and our most treasured asset, our caregivers.
Amada Senior Care Offers: (List your benefits)
- Exceptional pay
- An enjoyable and rewarding work environment
About the Opportunity
- Assist with answering calls that come into the office.
- Promptly answers inquiries from potential and current clients.
- Ensure all information regarding clients and employees is documented thoroughly in accordance with company policy.
- Reach out to caregivers weekly for current availability, document and record.
- Validate caregiver hours worked, routing appropriately for payroll processing.
- Accurately schedule/coordinate caregivers based on client assessment/plan of care.
- Promptly respond to schedule conflicts, emergencies and “call outs”
- Complete next business day/weekend schedules before end of each business day.
- Checks for exceptions (timecards) daily to fill in holes. Exceptions should be done first thing in the morning and kept up daily.
- Manage scheduling operations including the caregiver placement, case coverage, off-hour support, and quality assurance.
- Recruit, interview and on-board qualified caregivers that pass hiring standards.
- Be reliable, responsive and convey a high degree of trust and empathy for every client and caregiver.
- Report to Administrator who would be the best candidate for employee recognition programs.
- Enter and record Key Performance Indicators (KPIs)
- Come to weekly staff meetings prepared to discuss Caregiver issues or concerns, Staffing needs/concerns/challenges, and Clean up caregiver census (weekly)
Amada’s ideal Office Associate will have:
- Minimum of two years experience in scheduling in Home Care
- one to two years of recruiting experience in Home Care
- Advanced computer skills in business related applications (Office, Excel, etc. AxisCare a plus!)
- A current driver's license and a dependable insured automobile
- A professional appearance and promotes a positive work environment
- Ability to multi-task effectively and be organized.
Amada Senior Care is an equal opportunity employer and values diversity.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- Health insurance
- Paid time off
- Referral program
Schedule:
- Monday to Friday
- Weekends as needed
Application Question(s):
- How many years' experience do you have as a recruiter and or scheduler?
Experience:
- Recruiting/Scheduling: 2 years (Preferred)
License/Certification:
- Valid Driver's License, Insurance, and vehicle required (Required)
Ability to Relocate:
- Dresher, PA: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $22
