What are the responsibilities and job description for the Housekeeping Attendant position at Aman Group Sarl?
Housekeeping Attendant
- Page, Arizona
- Housekeeping
- 2878
- Amangiri
Job Description
POSITION OVERVIEW
The Housekeeping Attendant tends to the cleanliness of the guest’s suites and other hotel areas.
RESPONSIBILITIES
QUALIFICATIONS
The Housekeeping Attendant tends to the cleanliness of the guest’s suites and other hotel areas.
RESPONSIBILITIES
- Satisfying guests needs and exceeding guest’s expectations are your number one priority.
- Projecting a positive hotel image.
- Attending the daily housekeeping briefings.
- Cleaning guest suites daily occupied suites, suites for arriving/departing guests.
- Taking care of the minibar operation.
- Ensuring that all corridors, housekeeper’s pantries and janitor’s pantries are always in an impeccable condition.
- Ordering sufficient linen and guest supplies for the pantries-see agreed par stock.
- Taking daily the status report of all suites.
- Answering guest requests immediately.
- Answering all phone calls within 3 rings in a friendly and prompt manner.
- Collecting and distributing guest laundry.
- Laundry duties include all property linens, employee uniforms, and guest laundry.
- Ironing guest clothes as requested.
- Cleaning any other areas in the hotel as instructed by the Executive Housekeeper or Housekeeping Assistant Manager.
- Reporting missing or damaged items.
- Reporting lost and found items.
- Maintaining a clean & neat area of operation.
- Keeping high personal grooming standards and maintaining a neat uniform.
- Wearing a nametag at all times.
- Complying with all Amangiri policies and procedures.
- Assisting GM and AGM in times of need.
- Performing other duties as assigned by management.
QUALIFICATIONS
- Oral proficiency in the English language.
- High School graduate or G.E.D.
- Strong teamwork and communication skills.
- Able to be organized, manage time wisely and work with little to no direct supervision.
- Very high attention to detail.
- Sensitive to cultural nuances.
- Able to handle a multitude of tasks in an intense, fast paced environment.
- Ability to work together with other colleagues and maintain professional working relationships. Any relationships that could potentially pose a conflict of interest should be disclosed to HR and may require a written disclosure.
- Multi-lingual is a plus.