What are the responsibilities and job description for the Overnight Houseman position at Aman Group Sarl?
Overnight Houseman
- Page, Arizona
- Housekeeping
- 2877
- Amangiri
Job Description
POSITION OVERVIEW
The Overnight Houseman tends to the cleanliness of the guest’s suites, public areas, and pools.
RESPONSIBILITIES
QUALIFICATIONS
The Overnight Houseman tends to the cleanliness of the guest’s suites, public areas, and pools.
RESPONSIBILITIES
- Satisfying guests needs and exceeding guest’s expectations are your number one priority.
- Projecting a positive hotel image.
- Answering guest requests immediately.
- Answering all phone calls within 3 rings in a friendly and prompt manner.
- Cleaning guest suites daily as needed - occupied suites, suites for arriving/departing guests.
- Ensuring that all corridors, housekeeper’s pantries and janitor’s pantries are always in an impeccable condition.
- Cleaning furniture in the pavilion, spa, and other public areas.
- Mopping floor in the pavilion, spa, and other public areas.
- Deep cleaning all guest facilities in the pavilion, spa and fitness center, and other public areas.
- Cleaning all fireplaces in the pavilion and spa.
- Cleaning the main pool and spa pools as scheduled.
- Cleaning any other areas in the hotel as instructed by the Executive Housekeeper.
- Ironing guest clothes as requested.
- Polishing shoes as and when requested.
- Reporting missing and damaged items.
- Reporting lost and found items.
- Maintain a clean & neat area of operation.
- Keeping high personal grooming standards and maintaining a neat uniform.
- Wear a nametag at all times.
- Comply with all Amangiri policies and procedures.
- Assisting General Managers and other departments in times of need.
- Performing other duties as assigned by management.
QUALIFICATIONS
- Must possess a current and valid driver’s license and clean driving record.
- Oral proficiency in the English language.
- High School graduate or G.E.D.
- Strong teamwork and communication skills.
- Able to be organized, manage time wisely and work with little to no direct supervision.
- Very high attention to detail.
- Sensitive to cultural nuances.
- Able to handle a multitude of tasks in an intense, fast paced environment.
- Ability to work together with other colleagues and maintain professional working relationships. Any relationships that could potentially pose a conflict of interest should be disclosed to HR and may require a written disclosure.
- Multi-lingual is a plus.
