What are the responsibilities and job description for the Food & Beverage Manager Amangiri position at Aman?
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri’s 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region’s call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.
The Food and Beverage Manager for Amangiri will oversee and maintain an efficient and smooth operation of our food and beverage operations and meet and exceed guests’ expectations for quality of the product and service. The Food and Beverage Manager ensures that all policies & procedures and standard operating procedures are effectively maintained at an optimum level.
Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
The Food and Beverage Manager for Amangiri will oversee and maintain an efficient and smooth operation of our food and beverage operations and meet and exceed guests’ expectations for quality of the product and service. The Food and Beverage Manager ensures that all policies & procedures and standard operating procedures are effectively maintained at an optimum level.
Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
- Organize greeting, seating and exiting of all guests using a professional demeanor.
- Train, evaluate and schedule all restaurant staff.
- Performs administrative duties such as, but not limited to, scheduling, payroll, and inventory.
- Inspect all areas of the restaurant to ensure standards of service are maintained.
- Respond to guest inquiries and coordinate special arrangements.
- Enforce established guidelines and policies of the Organization.
- Implement and communicate new menus and promotions such as holiday and special event promotions.
- Respond to guest questions. Provide guest assistance, direction, and information as requested when working in public areas.
- Provide leadership and support for all F&B staff.
- Attend all meetings, trainings assigned.
- Communicate all guest information/changes to existing information to appropriate hotel colleagues in an accurate and timely manner.
- Maintain an active trace system for guest history on their F&B preferences.
- Additional duties include but are not limited to:
- Attend all daily, weekly, monthly hotel and food & beverage meetings.
- Develop and update menus, as appropriate.
- Revise standard and procedures for department, as necessary.
- Assist in computing and sending daily reports.
- Greet all guests, colleagues and clients in a professional and friendly manner.
- Handle all enquiries and bookings for the restaurant in an efficient manner in order to maximize sales.
- Motivate and be proactive in encouraging team commitment and spirit.
- Ensure appearance of team members is according to company grooming standards.
- Share ideas, best practices and problems with the team and encourage their input in helping make decisions where possible.
- Perform a variety of other duties as assigned by Management.
- 5 years’ experience in a luxury hotel environment or similar role in restaurants or food and beverage.
- Must have open availability and be able to work weekends.
- Positive, engaging, and energetic personality.
- Able to be organized, manage time wisely and work with little to no direct supervision.
- Very high attention to detail and extensive service knowledge.
- Must have good knowledge of food preparation, wine, and spirits.
- Sensitive to cultural nuances.
- Excellent communication skills, both written and verbal on English.
- Able to handle a multitude of tasks in an intense, fast paced environment.
- Excellent people skills and the ability to work under pressure and with various stakeholders.
- Ability to maintain a clean and professional appearance as per company policies.
- Ability to stand for extended periods of time.
- Multi-lingual is a plus.
- TIPS, ServSafe Certified.
- Clean driving record.