Demo

Cashier/Customer Service

Amanouz Cafe
Northampton, MA Full Time
POSTED ON 3/31/2025
AVAILABLE BEFORE 5/31/2025

Job Overview
We are seeking a dedicated, articulate and enthusiastic counter service server to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and ensuring a positive dining experience. You will be responsible for taking orders, managing payments and serving customers their meals.

Responsibilities

  • Greet customers warmly and take their orders.
  • Process customer transactions accurately and efficiently at the cash register.
  • Handle cash, credit, and debit transactions while ensuring proper cash handling procedures are followed.
  • Communicate effectively with customers to provide information about the menu. Communicate effectively with the kitchen staff.
  • Stock shelves and ensure that merchandise is displayed attractively and organized.
  • Supervise junior staff members as needed, providing guidance on best practices in customer service.
  • Maintain cleanliness and organization of the dining area and counter.
  • Address customer inquiries or concerns promptly and professionally over the phone or in person.

Requirements

  • Previous is preferable but not required.
  • Strong communication skills a must
  • Basic math skills for accurate cash handling and transaction processing.
  • Ability to work collaboratively in a team-oriented environment while also being self-motivated.
  • Knowledge of Moroccan and Mediterranean food is a plus.
  • Flexibility to work various shifts, including weekends and holidays as needed.

Join us in creating a welcoming atmosphere for our customers while contributing to the success of our restaurant!

Job Types: Full-time, Part-time

Pay: $16.78 - $17.50 per hour

Expected hours: 25 – 30 per week

Benefits:

  • Employee discount

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Salary : $17 - $18

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