What are the responsibilities and job description for the Complex Night Auditor- Islamorada Resort Collection position at Amara Cay Resort?
Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!
Overview:
Are you a detail-oriented individual who thrives in a fast-paced environment? Join our team as our Complex Night Auditor and play a crucial role in ensuring the smooth operation of our Resorts during the night hours. We are seeking a dedicated and responsible individual who is passionate about providing exceptional guest experiences and is ready to take on the challenges of overnight shifts.
Summary:
- Perform front desk duties such as guest check-ins and check-outs during the night shift
- Process guest payments and maintain accurate records
- Conduct night audits to verify the accuracy of guest accounts and resolve any discrepancies
- Assist guests with inquiries, requests, and any issues that may arise during the night
- Ensure the safety and security of the hotel premises during overnight hours
- Provide exceptional customer service and create a welcoming and positive atmosphere for guests
- Collaborate with other departments to address guest needs and ensure a seamless guest experience
- Maintain knowledge of hotel services, facilities, and local attractions to assist guests effectively
- Valid U.S. Drivers License
- Have the ability to transport yourself between the Islamorada Resort Collection Resorts
- Prior cash handling experience necessary
- High school diploma or equivalent required
- 1-2 years of experience as a Night Auditor or in a similar role preferred
- Strong attention to detail and ability to multitask
- Excellent communication and problem-solving skills
- Read, write and speak English fluently
- Ability to work independently with minimal supervision
- Strong computer skills
- Ability to work flexible hours including overnights, weekends, and holidays
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.
- Multiple Tiers of Medical Coverage
- Dental & Vision Coverage
- 24/7 Teledoc service
- Free Maintenance Medications
- Pet Insurance
- Hotel Discounts
- Tuition Reimbursement
- Paid Time Off (vacation, sick, bereavement, and Holidays).
- 401K Match
Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
