Resort Guide

Property Description

Amara Cay Resort is a stunning oceanfront property located in the picturesque Florida Keys. As a job applicant, you will have the opportunity to join a team that is dedicated to providing memorable guest experiences in a tropical paradise. The resort features modern amenities, lush landscaping, and breathtaking ocean views, creating an idyllic work environment. With a range of positions available, including front desk, housekeeping, food and beverage, and more, there are opportunities for career growth and advancement. As a part of the Amara Cay team, you will have the chance to work in a dynamic, guest-centric environment, providing exceptional service to guests from all over the world. Join us in creating unforgettable moments for our guests and become a part of our enthusiastic team at Amara Cay Resort!

Overview

The friendly and hard-working team at Amara Cay Resort helps create an inviting space for all guests. While delivering exceptional service, Amara Cay employees enjoy an array of benefits including complimentary transportation, discounted room rates, education reimbursement, 401K, and more.

Come join our team as a Resort Guide and provide exceptional guest service in our luxurious hotel! We are seeking an outgoing and friendly candidate who is passionate about hospitality and has excellent communication skills. As a Resort Guide, you will assist guests with various requests such as restaurant reservations, transportation arrangements, assisting with questions, and recommendations for local attractions. You will also serve as a knowledgeable resource for guests to enhance their overall experience.

Qualifications

• Have knowledge of the Hotel’s daily operations, banquets, meeting room rates, functions of the day, hours of operation and surrounding area. 
• Provide information to guests about the local area to include directions, places to eat, attractions, transportation, shows and childcare. 
• Respond to requests from guests for assistance and information, promptly respond to email and voicemail. 
• Contact guests prior to stay to develop itinerary of events during stay 
• Log all activities including guest comments, inform Manager on Duty of any guest problems that cannot be resolved for further assistance. 
• Communicate special events, guest needs and other items of interest to employees.  
• Familiarize yourself with local island events and activities
• Bilingual a plus

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Three Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match
• Complimentary round trip Transportation from Homestead to Islamorada
• Free Lunch Daily
• One Free Drink Weekly at Starbucks

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.