What are the responsibilities and job description for the Front Desk Clerk position at Amarillo Med Hotel LLC?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively in a fast-paced environment.
Duties
- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Manage check-in and check-out processes efficiently, handling reservations and room assignments.
- Answer phone calls and respond to inquiries regarding services, amenities, and local attractions.
- Maintain accurate records of guest information and manage billing processes.
- Provide assistance with guest requests and resolve any issues or complaints promptly.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Perform administrative tasks such as data entry, filing, and maintaining office supplies.
Skills
- Proficient in Office applications and Google Suite for effective communication and documentation.
- Strong proofreading abilities to ensure accuracy in written communication.
- Bilingual skills are a plus for enhanced customer support.
- Excellent organizational skills to manage multiple tasks efficiently.
- Experience as a clerk or personal assistant is advantageous.
- High level of computer literacy to navigate various software systems effectively.
- Strong customer support skills with a focus on providing exceptional service.
Join our team as a Front Desk Agent where your contributions will be valued, and your career can thrive in a supportive environment!
Job Types: Full-time, Temporary, Contract
Pay: $10.00 - $11.00 per hour
Expected hours: 30 – 50 per week
Schedule:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Amarillo, TX 79106 (Required)
Ability to Relocate:
- Amarillo, TX 79106: Relocate before starting work (Required)
Work Location: In person
Salary : $10 - $11