What are the responsibilities and job description for the Salesforce Administrator position at AMAROK?
About AMAROK
Established in 1991 and headquartered in the heart of South Carolina, AMAROK is the Nation's #1 Theft Deterrent and the Ultimate Perimeter Security. More than 4,000 Commercial and Industrial properties trust our unique and technically advanced security system to protect their assets and relentlessly stop crime before it ever happens 24 / 7 / 365.
Summary
The Salesforce Administrator will lead the ongoing development of our SalesForce.com usage. The successful candidate will have a record of success in improving processes and adoption using the SalesForce.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify develop and deploy new business processes including : System Support, Marketing, Outreach and our core program business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for the executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Serve as primary system administrator for the Salesforce.com environment with 150 users
- Handle all basic administrative functions including user account maintenance, reports and dashboards, work-flows and other routine tasks
- Complete regular internal system audits and prepare for upgrades
- Manage Salesforce.com data feeds and other integrations
- Coordinate the evaluation, scope and completion of new development requests.
- Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users, and grow the Salesforce.com skill set across the organization
- Effectively act as the liaison between our users, vendors and the application development teams
- Work independently with members of the user community to define and document development requirements
Competency Requirements
Company Benefits
Base Compensation Range : 75k-80k per year. Compensation is determined based on competitive market data, experience, skillset and geographical location.
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