What are the responsibilities and job description for the Hyundai Service Advisor-- Pay For Experience! Ask about sign on Bonus! position at Amato Automotive Group?
Job Description
Job Description
Benefits :Join Our Growing Team at Amato Hyundai of Glendale!
Are you ready to be part of a fast-growing, family-owned dealership where your work truly makes an impact? At [Dealership Name], weve been building something special a culture focused on teamwork, customer satisfaction, and professional growth .
Over the past year, weve seen tremendous growth in service operations , improved customer satisfaction, and strong momentum across the dealership. As part of our team, youll have the opportunity to grow with us, contribute to a supportive, high-performing environment , and help us deliver the exceptional service our customers have come to expect.
If youre passionate about the automotive industry, thrive in a fast-paced setting, and want to be part of a dealership where people come first , we want to hear from you!
Serious Applicants, Email your resume to :
1. Michael Amato : Mamato@amatoauto.com
2. Jon Lebese : Jlebese@amatoauto.com
Position Summary
We are looking for a motivated Service Advisor to join our growing team. As a key link between our customers and service technicians, you will ensure each guest receives a seamless, professional, and positive experience . This role requires strong communication, organization, and a customer-focused mindset.
Key Responsibilities
- Greet customers warmly and professionally upon arrival.
- Listen and document customer concerns and vehicle symptoms accurately.
- Provide clear, transparent estimates and explain service recommendations.
- Work closely with service technicians to monitor repair progress and ensure accurate timelines.
- Keep customers informed of service updates, timelines, and costs.
- Provide a positive handoff when repairs are completed, ensuring customer satisfaction.
- Promote additional services or maintenance based on vehicle needs.
- Maintain strong CSI (Customer Satisfaction Index) scores by delivering exceptional service.
- Assist in managing service appointment schedules to optimize shop efficiency.
- Previous experience as a Service Advisor or in a customer-facing role (automotive experience preferred).
- Strong communication and organizational skills .
- Ability to multi-task and thrive in a fast-paced environment.
- A positive attitude and customer-first mindset .
- Experience with DMS systems (CDK) is a plus.
- Ability to collaborate with technicians, managers, and peers to drive results.
- A family-owned business where your contributions are valued.
- Exciting growth opportunities in an expanding service department.
- Competitive pay structure with performance incentives.
- Ongoing training and professional development.
- A supportive, team-oriented environment with a focus on work-life balance .
- Comprehensive benefits package including health insurance, 401(k), paid time off, and more.
What Were Looking For
Why Join Amato Hyundai of Glendale?
Serious Applicants, Email your resume to :
1. Michael Amato : Mamato@amatoauto.com
2. Jon Lebese : Jlebese@amatoauto.com
