Leasing Consultant

Do you love being part of a team and improving the lives of those around you? We have a full-time Leasing Consultant position at Amazon Apartments in Muskegon, Michigan who would be responsible for getting to know our prospects and residents and managing their leases, needs, and questions.

If you're interested, take the survey below by copy and pasting the following link in a new tab:

https://go.cultureindex.com/s/Rq06Dsw9tq

This short survey should take 7-15 minutes and will help us better understand your work preferences and how you like to be managed and communicated with (We recommend you take it on a computer). Once we review your resume and survey results, we contact if an interview is desired.

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About Trillium Management

Trillium Management MSV, LLC has been managing multifamily properties since 2007 and oversees the management of over 1,000 residential units in West Michigan.

Responsibilities for Leasing Consultant

The Leasing Consultant is the primary contact for residents and is responsible for greeting prospective residents, determining their needs, collecting their information for follow-up, showing an apartment, and answering all questions regarding the community. Additional responsibilities are as follows:

1. Report to Property Manager.

2. Adhere to Fair Housing Laws.

3. Lease apartments and process move-in paperwork.

4. Track prospective resident traffic and applications.

5. Application processing, collection of deposits and rents, verification of applicant information.

6. Applicant and prospective tenant follow-ups.

7. Track data (showings, closing ratios, retentions, rent increases, marketing, etc).

8. Answer phones, messages, and emails from current and prospective residents.

9. Keep website and postings (Apartments.com) up-to-date and current.

10. Implement marketing strategies as well as conducting and updating market surveys per the direction of the Property Manager.

11. Prepare lease documentation, move-in packets, and maintain resident files.

12. Perform work in concordance with the community’s established policies and procedures.

13. Create and maintain resident relations by assisting with resident events, resident retention programs, and lease renewal processes.

14. Follow up with resident concerns and assist in creating work orders for maintenance items.

15. Work order follow up.

16. General office operations (inventory supplies, light cleaning, filing, etc.)

Qualifications for Leasing Consultant

High school diploma or equivalent GED. No violent felonies. Familiarity with Fair Housing guidelines and Landlord/Tenant Law. Previous leasing experience is preferred. Familiarity with Yardi Property Management software is preferred.

Candidates should have excellent customer service skills and be able to communicate with persons from a wide variety of backgrounds. Ability to organize and schedule. Proficiency in Microsoft Office (Word, Excel, Outlook). A valid driver’s license and reliable transportation is required.

Compensation & Benefits

Hourly pay dependent upon experience and qualifications. Leasing commission is also available. Eligible for benefits after 90 days.